Talent.com
360learning
Remote Solution Deployment Manager360learning • Saint-Jerome, Quebec
Remote Solution Deployment Manager

Remote Solution Deployment Manager

360learning • Saint-Jerome, Quebec
8 days ago
Job type
  • Full-time
  • Remote
Job description
Our Solution Deployment Management (SDM) team plays a key role in onboarding seamlessly new customers: they are working across department (Sales, Product and Customer Success) to understand and document client use cases, requirements and then translate them into setup and configuration of the 360Learning platform.

You will manage all phases of the implementation lifecycle, from sales turnover and kick off to go-live. You will define the 360Learning platform architecture for our clients based on learner personas and organizational structure, drive project management, facilitate integrations, API’s, 3rd party apps, and guide our customers through onboarding in order to ensure the successful deployment of their new learning platform.

Hear from the team:

"I love coaching my incredible Solution Deployment and Solution Expert teams, not just as professionals but as the amazing individuals they are. For me, it’s all about creating a culture that supports work-life balance, a genuine sense of teamwork, and an environment where everyone can pursue their strengths and grow. My goal is for each team member to feel valued, challenged, and empowered — we’re here to support each other and thrive, together!" - Garrett Kramer, Your future coach, https://www.linkedin.com/in/garrett-kramer-50293458/

“We love positive energy and people who don't mind rolling up their sleeves and thrive on solving client problems. Most of all, we always have each other's back!” - Kathy Lam, Solution Deployment Manager, https://www.linkedin.com/in/kathy-lam-53aa1910a/

Within 1 month, you will:


  • Become a Trello expert through our onboarding process

  • Understand our product offering through training

  • Master our platform and be able to support clients on basic requests

Within 3 months, you will:


  • Be able to pitch the value of the 360Learning platform

  • Own a portfolio of 20 existing clients

  • Start to onboard your own new clients

  • Successfully implement integrations (SSO, third-party tools) & troubleshooting

Within 6-12 months, you will:


  • Develop repeatable and scalable processes to improve project quality and delivery

  • Onboard another Solution Deployment Manager

  • Contribute to our knowledge base to share best practices and lessons learned

  • Work with our partner ecosystem to strengthen the services proposed to our clients

The Skill Set


  • Minimum 5 years professional consulting experience, preferably in a customer facing role (Technical Account Manager, Implementation Consultant or Pre-sales Consultant)

  • Previous deployment experience of SaaS products, ideally HR relatedUnderstanding and experience working with APIs, SSO configuration & troubleshooting

  • Solution-oriented and client-first mindset in everything you do

  • Ability to adapt to your audience. Flexibility in tackling a conversation with highly technical stakeholders, and the ability to reduce complexity to more common terms for less technical stakeholders

  • Organized, able to manage priorities across multiple customer implementations

  • Bachelor's degree or equivalent

  • Bonus skills include: Basic programming scripting skills & Data fluency and management capabilities

  • Strong presentation skills especially to executive sponsors

  • Expected to be available for client and larger team meetings (ex: Revenue Kick-Off, etc.) for up to 5% travel time annually

  • Enthusiasm for our culture explained here: http://bit.ly/Convexity_360L

What We Offer


  • Compensation: Pay structure includes base salary, variable incentive pay, and company equity

  • Benefits/Perks: Comprehensive medical, vision, and dental insurance RRSP matching starting from day 1 Generous parental leave Professional development opportunities through our own platform

  • Balance: We offer unlimited days of annual PTO 5 days for sick leave holidays following the Ontario calendar We are a remote-first organization and promote flexible work hours

  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact

  • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter

  • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC

Interview Process


  • Phone Screen with our Talent Acquisition Manager

  • Discovery Interview with the Hiring Coach (Director of Professional Services)

  • Team Intro & Case Study with the Hiring Coach and 1 PS Team Member

  • Culture Interview with the Chief Customer Officer

  • References & Offer!


⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC#LI-MKN
Who We Are360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Create a job alert for this search

Remote Solution Deployment Manager • Saint-Jerome, Quebec

Similar jobs

Leader d'Équipe d'Installation sur Chantier

GroupeserviceslcPrévost, QC, CA
Full-time

Occupez un rôle clé en supervisant une équipe d'installation et en optimisant chaque projet sur le terrain.Ce poste se concentre sur la planification et l'exécution de l'installation des équipement... Show more

 • Promoted

Restaurant Manager (Maître d’Hôtel)

Hôtel Mont Gabriel, une propriété Tribute PortfolioSainte-Adèle, Laurentides, CA
Full-time

Chemin du Mont-Gabriel, Sainte-Adèle, QC, Canada J8B 1A5.Perched atop Mont Gabriel in Sainte-Adèle, our hotel is a unique space where employees create unforgettable experiences for our guests while... Show more

 • Promoted

Geometry Private Tutoring Jobs Prévost

SuperprofPrévost, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Join Mont Gabriel as a Sales Manager

Hôtel Mont Gabriel, une propriété Tribute PortfolioSainte-Adèle, Laurentides, CA
Full-time

Take your sales expertise to new heights at Mont Gabriel in beautiful Sainte-Adèle, QC.As a Sales Manager, you'll develop business opportunities and nurture customer relationships within a vibrant ... Show more

 • Promoted

Onsite Member Experience & Financial Empowerment Advisor

DesjardinsSainte-Adèle, Laurentides, CA
Full-time

A leading financial services cooperative in Laurentides seeks a full-time Member/Client Experience Advisory Agent.You will enhance member satisfaction by providing personalized solutions and promot... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaPrévost, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Online Tasks – Earn Up to $1,500/month Playing Games

Free Cash by AlmediaPiedmont, Other, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo... Show more

 • Promoted

Trigonometry Private Tutoring Jobs Prévost

SuperprofPrévost, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Be your Own Boss - Shop and Deliver

Instacart ShoppersPrévost, QC, CA
Part-time +1

Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s platform helps people ... Show more

 • Promoted

Gérant Expert en Vente et Management dans les Télécommunications

JobsMedia.ioSainte-Adèle, Laurentides, CA
Full-time

Devenez un Gérant influent dans le secteur des télécommunications.Votre mission sera de guider et inspirer votre équipe pour réaliser des objectifs de vente ambitieux et offrir un service exception... Show more

 • Promoted

Warehouse Process Lead

PGW Auto GlassSainte-Adèle
Full-time

Une entreprise de distribution de verre automobile cherche un Superviseur des Processus d’Entrepôt pour gérer les opérations quotidiennes au centre de distribution.Le candidat idéal aura au moins 3... Show more

 • Promoted

Director Of Leadership And Learning Programming - C$80,000 - C$105,000 A Year

HollyhockPrévost, Canada
Full-time

Oversees the program portfolio at Hollyhock, leading program development, guiding the development of new programming, and managing the program's revenue performance. Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSainte-Anne-des-Lacs, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupChertsey, Quebec, Canada
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ... Show more

 • Promoted

Sales manager

Hôtel Mont Gabriel, une propriété Tribute PortfolioSainte-Adèle, Laurentides, CA
Full-time

Chemin du Mont‑Gabriel, Sainte‑Adèle, QC, Canada J8B 1A5.Between $55,000 and $60,000 per year.Perched atop Mont Gabriel in Sainte‑Adèle, our hotel offers a truly unique environment where employees ... Show more

 • Promoted

Ventes Médias et Solutions Numériques à Médialo

Dronn.comSaint-Sauveur, QC, CA
Full-time

Rejoignez Médialo comme spécialiste des ventes médias et solutions numériques à Saint-Jérôme.Apportez innovation et créativité dans vos stratégies de vente.En tant que spécialiste des ventes, vous ... Show more

 • Promoted

Manager Opérations Adjoint — Projets & Leadership

PGW Auto GlassSainte-Adèle, Laurentides, CA
Full-time

Une entreprise de vente en gros recherche un Assistant-gérant des opérations pour soutenir la gestion quotidienne d'un grand centre de distribution de verre automobile.Le candidat idéal est passion... Show more

 • Promoted

Information Technology Private Tutoring Jobs Chertsey

SuperprofChertsey, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Customer Success Manager - C$110,000 - C$140,000 A Year

EsusuPrévost, Canada
Full-time

Esusu seeks a Customer Success Manager to ensure client satisfaction.Responsibilities include driving adoption, developing success plans, building client relationships, identifying growth opportuni... Show more

 • Promoted

Writer/Journalist Internship Part-Time in Worldwide - Remote Worldwide

The Borgen ProjectSainte-Adele
Remote
Part-time +1

Are you passionate about making a difference in the world? Look no further! The Borgen Project is an international organization that works at the political level to improve living conditions for pe... Show more