Job type
- Full-time
Job description
Key Responsibilities:
- Provide exceptional customer service by assisting customers with product selection, special orders, product knowledge, and inquiries; collaborate respectfully with Team Members to support a positive work environment and deliver a World Class Customer Experience.
- Receive, inspect, store, prepare, package, wrap, label, display, and price meat, fish, and seafood products while maintaining quality, freshness, and food safety standards.
- Merchandise products, build displays, and ensure products are properly faced, priced, signed, and presented according to Brand Standards; maintain awareness of promotions, updates, and department communications.
- Rotate fresh, frozen, and processed stock using first-in, first-out (FIFO) procedures; complete required department charts and logs including temperature and production records.
- Monitor product quality and freshness by removing damaged, dated, or unsaleable merchandise and reporting close-dated products to the Meat Manager.
- Maintain cleanliness of the meat department, work areas, equipment, display cases, storage areas, and backroom; dispose of waste and debris and ensure a safe and sanitary environment.
- Follow food safety, food handling, WHMIS, occupational health and safety, asset protection, and company security procedures.
- Assist with inventory counts, transfers, markdowns, shrink and spoilage tracking, and other duties assigned by the Meat Manager to support operational efficiency and margin control.
Education and Experience:
- Completion of high school is preferred.
- Previous customer service experience is considered an asset.
- Previous grocery, retail, food handling, or meat department experience is considered an asset.
- Ability to work independently and as part of a team.
- Effective verbal and written communication skills.
- Commitment to ongoing learning and development within the retail food industry.
- WHMIS training is considered an asset.
- Knowledge of food safety and food handling practices is considered an asset.
- Retail meat department environment requiring prolonged standing, walking, bending, lifting, carrying, and repetitive movements.
- Regular handling of fresh, frozen, and processed meat, fish, and seafood products.
- Exposure to refrigerated and freezer environments.
- May be required to lift and carry items up to 20 kg (44 lbs) or more while adhering to safe lifting practices.
- Requires use of all senses and adherence to food safety and workplace safety standards.
Competencies:
- Customer Focus: Provides exceptional customer service and builds positive customer relationships.
- Communicates Effectively: Shares information clearly, listens actively, and responds professionally to customers and Team Members.
- Collaborates: Works effectively with Team Members and contributes to shared goals and operational success.
- Values Differences: Demonstrates respect for diverse backgrounds, perspectives, and experiences.
- Drives Results: Completes assigned tasks efficiently, maintains quality standards, and contributes to department success.
- Attention to Detail: Maintains accuracy in product preparation, merchandising, pricing, and inventory control.
- Food Safety Awareness: Consistently follows food safety, sanitation, and workplace safety standards.
What We Offer:
- A Competitive Compensation and Benefit Package: Our Team Members receive competitive salaries and a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental, and an employer-contributed pension plan matched at 6% of salary.
- Inclusive Work Environment: