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Cleo
STORE MANAGERCleo • Greater Sudbury, Sudbury District, Canada
STORE MANAGER

STORE MANAGER

Cleo • Greater Sudbury, Sudbury District, Canada
9 days ago
Job type
  • Full-time
Job description

At NorthernReflections, Ricki’s, and Cleo , we are united by a shared vision: toinspire and empower women through fashion that fits their lives. With a proudlegacy in Canadian retail, we bring together decades of expertise, a passionateteam, and a commitment to delivering exceptional style, quality, and service.

Aspart of our growing organization, you’ll join a collaborative and dynamic teamthat values innovation, customer connection, and the power of great fashion.Whether it’s timeless comfort, polished workwear, or versatile style, each ofour brands plays a unique role in serving women across generations.

Reporting to the District Manager, the Store Manager , will lead all aspects of thestore’s business with full accountability for driving profitable sales growthand achieving key financial results. Through attracting, developing, andinspiring a high-performing team, you will create a culture focused ondelivering an exceptional customer experience.

Key Responsibilities:

  • Drive all aspects of store performanceby focusing on key financials including sales, gross margin, conversion,payroll hours, expenses, and shrink.
  • Lead with a customer-first mindset toensure an outstanding and consistent customer experience.
  • Recruit, develop, coach, and retain ahigh-performing, fashion-loving team through effective leadership and ongoingdevelopment.
  • Balance operational excellence withstrategic thinking to increase store productivity and profitability.
  • Deliver strong brand representationthrough deep knowledge of the product, business, and company values.
  • Champion visual merchandising andmarketing initiatives to maintain a compelling and sales-focused storeenvironment.
  • Execute store directives in visualpresentation, merchandising standards, and promotional planning.
  • Maintain a safe, clean, and organizedstore environment for both customers and store team.
  • Implement and monitor loss preventionpractices to safeguard company assets.
  • Create and nurture a positive workculture that motivates your team and reflects core values.
  • Act as a hands-on leader, providingclear expectations, support, and accountability to drive team and individualperformance.
  • Performother duties as assigned to support overall store success.

Experience & Qualifications:

  • 3–5 years of retail managementexperience, preferably in apparel or specialty retail.
  • Proven track record of achieving salesgoals and driving business performance.
  • Strong leadership and peoplemanagement skills with experience recruiting, developing, and motivating ahigh-performing team.
  • Demonstrated ability to deliverexceptional customer service and foster a customer-focused store culture.
  • Solid understanding of key retailmetrics including sales, gross margin, KPIs, conversion, and hours management.
  • Excellent communication,organizational, and time-management skills.
  • Proficient in visual merchandising,store operations, and loss prevention practices.
  • Ability to adapt to changingpriorities and thrive in a fast-paced environment.
  • Mustbe able to stand for extended periods of time, climb a ladder and to move andhandle boxes of merchandise (weighing up to 30 pounds) and fixtures throughoutthe store
  • Flexibleavailability including days, evenings, weekends, and holidays
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STORE MANAGER • Greater Sudbury, Sudbury District, Canada

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