Talent.com
NexWav
After-Sales Service CoordinatorNexWav • Longueuil, QC, CA
After-Sales Service Coordinator

After-Sales Service Coordinator

NexWav • Longueuil, QC, CA
13 days ago
Salary
CA$70,000.00 yearly
Job type
  • Full-time
  • Permanent
  • Temporary
Job description
Construction | Infrastructure, projects and operations | 100% on-site | Permanent - Full-time
Lead the after-sales service and warranties.

Key Information

  • Job Title: After-Sales Service Coordinator
  • Location: South Shore of Montreal, Quebec, Canada
  • Job Type: Permanent - Full-time
  • Work Mode: On-site
  • Salary: $70,000 to $85,000 depending on experience

Join a growing Quebec organization in the residential construction sector and take charge of coordinating after-sales service post-delivery. You will be the central point between clients, technicians, internal teams, and partners to transform sometimes sensitive requests into planned, documented, and rigorously closed interventions.

Responsibilities — deliver a strong customer experience after delivery

  • Receive and analyze after-sales service requests (warranties, corrections) to qualify the need and prioritize actions.
  • Conduct visual inspections of homes in the factory and interpret photos, reports, and lists of corrections to establish the required work.
  • Document files rigorously (work, warranties, contracts, procedures, timelines) and ensure traceability in the internal system.
  • Plan and coordinate service visits by optimizing labor, materials, and grouping of work to reduce travel.
  • Prepare work orders and ensure close follow-up of interventions with technicians and clients until complete closure of files.
  • Participate in departmental purchases and develop operational contacts with suppliers and service partners to support execution.
  • Identify recurring issues and contribute to non-compliance reports to improve quality and prevent the recurrence of issues.

Profile sought — essential requirements and collaboration style

  • Have a minimum of 5 years of relevant experience in after-sales service and/or work coordination and client file management, in a residential construction context.
  • Master both French and English, orally and in writing, to communicate with clients and partners.
  • Use Microsoft Office with ease and work effectively in an internal file management system.
  • Demonstrate a marked ability to analyze, organize priorities, and negotiate as needed, while keeping an eye on deadlines.
  • Adopt a solution-oriented approach, with listening, empathy, and a sense of customer service in sometimes delicate situations.
  • Show autonomy, rigor, and proactivity in a role that requires managing multiple files and stakeholders simultaneously.

Conditions — what the organization offers

  • Salary of $70,000 to $85,000 depending on experience.
  • Daytime schedule, Monday to Friday, 40 hours per week.
  • Access to group insurance, group RRSP, and a pension plan.

Assets — useful for accelerating your impact

  • Reading plans and having direct experience in construction.

If you enjoy coordinating, clarifying, and advancing files to their complete closure, this role will allow you to have a concrete impact on the customer experience, on a daily basis.

Interested individuals can submit their application directly via this offer or send it by email to:

All applications will be treated confidentially.

Only selected candidates will be contacted.


Create a job alert for this search

After-Sales Service Coordinator • Longueuil, QC, CA

Similar jobs

From Hobby To Income: Turn Gaming Into A Paying Side Hustle

Free Cash by AlmediaSaint-Cuthbert, Canada
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:Take paid surveys (5-15 minutes each)Test new mobile games and appsShare your ... Show more

 • Promoted

Estimator and Sales Coordinator Role

Allegion USLongueuil
Full-time

Elevate your career as an Estimator and Sales Coordinator with Allegion, specializing in glazing solutions.Focus on sales support, quote preparation, and customer service communication.This role in... Show more

 • Promoted

Assistant Sales Manager - Acura Montreal Centre - Up To C$110,000 A Year

Acura Montreal CentreBrossard, Canada
Full-time

Seeking an Assistant Sales Manager to support sales operations, mentor staff, and ensure sales targets are met within the automotive industry. Show more

 • Promoted

Retail Sales Representative

Acosta Sales & MarketingJoliette, Lanaudière, CA
Full-time

Your passion for sales, our platform for success!.We are looking for a results-driven Sales Representative to serve our Big Box and Convenience Store customers.You will meet with customers to execu... Show more

 • Promoted

Work From Home Fast & Serious 100% Free - No experience

Clubshop | USSaint-Charles-Borromée, Quebec
Remote
Full-time

Discover The System Surveoo That's Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earning No... Show more

GARAGE - Sales Associate PT - Galeries Rive Nord

Groupe DynamiteRepentigny, Lanaudière, CA
Full-time

At GARAGE, we live for unapologetic confidence, turning everyday moments into something unforgettable and creating spaces where everyone can feel fearless.With stores across North America and a com... Show more

 • Promoted

Retail Sales Associate - Part Time Bell

BellBrossard, Montérégie, CA
Part-time

Elevate customer experiences as a Retail Sales Associate at Bell in Brossard, Quebec.This part-time position allows you to connect customers with technology solutions while earning commissions on y... Show more

 • Promoted

Coordonnateur Épicerie Brossard Métro

Super CBrossard, Montérégie, CA
Full-time

Devenez Coordonnateur aux Opérations chez Super C à Brossard.Ce rôle est dédié à la gestion d'équipe et à l'amélioration continue de l'expérience client.En tant que coordonnateur à temps plein, vou... Show more

 • Promoted

Be your Own Boss - Shop and Deliver

Instacart ShoppersL'Assomption
Part-time +1

Commencez à gagner de l’argent rapidement et devenez votre propre patron.Devenez un acheteur Instacart !.Instacart est une plateforme de premier plan qui contribue à l’amélioration de la vente au d... Show more

 • Promoted

Door-To-Door Sales & Marketing Pro — Unlimited Commissions - C$18 An Hour - No Experience Required

Product ConnectionsL'Assomption, Canada
Full-time

Sales representative needed to promote Bell's services door-to-door.Offers base pay plus uncapped commissions.Requires outgoing personality and driver's license. Show more

 • Promoted

Customer Experience Coordinator

Techo-BlocLongueuil
Full-time

Monday to Friday | 8:00 AM – 5:00 PM.You’re at the center of the action — connecting clients, internal teams, and field staff.You’ll be the main coordination point between clients, internal teams, ... Show more

 • Promoted

Total Rewards Senior Manager Opportunity

AcuityBrossard, Montérégie, Canada
Full-time

Shape the future of employee compensation and benefits at Acuity Brands as a Senior Manager in Total Rewards.You'll collaborate with leaders to create competitive and effective programs.This role d... Show more

 • Promoted

Temporary Delivery Agent for Community Mail Services

Canada Post / Postes CanadaChambly
Full-time

Step into the role of a Temporary Delivery Agent and help shape community connections! Embrace outdoor work while delivering mail and packages to residents and businesses.This on-call position invo... Show more

 • Promoted

Temporary On-Call Mail Carrier Featuring Independent Delivery Work

Canada PostContrecoeur
Full-time +1

Step into a rewarding career as a Temporary On-Call Mail Carrier making the open road your office.This opportunity is great for self-starters who enjoy independent work and can handle various weath... Show more

 • Promoted

Strategic Program & Mou Coordinator - $45 - $65 An Hour - Remote

TAG HRVarennes, Canada
Remote
Full-time

Coordinates and manages a pilot program, overseeing planning, stakeholder engagement, and deliverables. Show more

 • Promoted

CA - Specialist: Seasonal, Part-time

AppleBrossard
Part-time

Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience.We believe inclusion is a shared responsibilit... Show more

 • Promoted

Coordonnateur(trice) aux pièces / Parts Coordinator

Fuze HR SolutionsLongueuil
Full-time +1

Licensed 433A Millwright – Etobicoke, ON.Pay: $46‑$48/hr + Full Benefits.Shift: Continental Shift (7AM–7PM / 7PM–7AM) Night Premium: +$1/hr.Responsibilities: Troubleshoot and repair production equi... Show more

 • Promoted

Recruitment Coordinator

BelcanLongueuil
Full-time

Direct message the job poster from Belcan.Job Title: Recruitment Coordinator.Location: Longueuil, Quebec (Postal Code: J4G).Work in a dynamic organization.Discounts on restaurants and services.Disc... Show more

 • Promoted

Customer Service Associates - Seasonal positions

La Maison Simons Inc.Saint-Bruno-de-Montarville, Montérégie, CA
Full-time

Simons was founded in 1840 by John Simons in Quebec City.Originally a dry goods store, the family company is now known for accessible and inspired fashion.It is committed to cultivating creativity ... Show more

 • Promoted

Coordinateur Bureaux des Commandes — Impact Global

Équipe HumaniaMontérégie, QC, CA
Full-time

Une entreprise de solutions technologiques recherche un(e) Coordonnateur(trice) pour le bureau des commandes à Granby, Montérégie.Vous serez responsable de la gestion des commandes clients, garanti... Show more