The Outside Services Sales Representative (OSSR) is committed to optimizing our customers’ operations, budget, and asset lifecycle through improved performance, increased safety, and reduced maintenance costs. At the heart of our leadership and culture is wellbeing, safety, and care of our people. We actively work to develop our teams, increase our customer presence, and intensify our commercial excellence. You will be responsible for identifying potential customers, building relationships, and identifying key opportunities for complete solutions, also will support customers through their product and services lifecycles while exceeding our customers’ expectations. Experience in external sales, combined with knowledge of the electrical and/or energy management sector, will allow you to become an integral part of our Field Services Sales team, as well you will own activities and opportunities with the goal of expanding our services revenue. Sales focus consists of both new account acquisition as well as growing ongoing relationships with end users, contractors, consultants and partners. Main responsibilities: Perform customer-facing activities to determine project needs, and provide an appropriate value add technical solution. Become the key ‘first point of contact’ for these customers and engage other Schneider businesses. Formulate project estimations, aid in tender creation, deliver professional quotations, perform follow-up, ensuring customer questions and concerns are resolved. Negotiate and win these projects, while being supported by other key areas such as management, technical experts, and Services Operations. Manage a personal funnel of accounts & opportunities via the company CRM, accurately report and forecast on her/his activities and opportunities. Conduct activities such as trade shows, customer events, industry events, and larger national campaigns as part of Schneider Canada’s strategy. Identify market opportunities, competitive activities/weaknesses, then execute new campaigns and activities while working closely with our offer and marcom teams. Develops account profiles and executes the sales plan. Applies market and account skills necessary for dealing with specific target audiences. Identifies and contacts potential customers or prospects, either existing or new. Prepares sales quotations and proposals with the help of quotation team in respect of field services expected margin. Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities. Educates customers on all SE products and services with special attention on Recurring and digital Offers. This position will drive incremental growth of our Services revenue, cultivate the ‘trusted advisor’ relationship with our end-user / consultant /contractor clients, and provide education and support with appropriate channel partners. This position works very closely with our Marketing, Schneider Electric product sales, and Service Operations management teams. Qualifications and Skills required: College degree or equivalent work experience with technical sales experience. P. Eng. License is an asset for this position. Ability to build a sustainable and reliable relationship with customers. Excellent verbal and written communication skills. Proficient in Microsoft Office suite and Business Tracking related tools (Salesforce). Time management and organizational capabilities. The ability to travel out of province up to 5% of the time. This role is considered an outside sales role and requires being on the road within an allocated region for 50% of the time. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled.
Outside Services Sales Representative (OSSR) • Ottawa, Canada
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