Sr. Technical Environment Manager – Devops, SAP, Salesforce, Oracle

Role: Sr. Technical Environment Manager – Devops, SAP, Salesforce, Oracle

Toronto - Hybrid: 2-3 days a week onsite

Role Summary

The Senior Environment Manager is responsible for planning, coordinating, maintaining, and governing all non-production and production environments across projects. The role ensures environment availability, stability, configuration consistency, release readiness, and effective coordination between development, testing, infrastructure, and business teams.

Key Responsibilities

Environment Management

• Manage Development, SIT, UAT, Performance, Pre-Production, and Production environments.

• Maintain environment schedules and availability calendars.

• Coordinate environment setup, refresh, cloning, and decommissioning activities.

• Ensure environments are available and stable for project and testing activities.

Release & Deployment Coordination

• Work closely with Release Managers and DevOps teams for deployment planning.

• Support code migrations across environments.

• Coordinate release windows and environment freeze periods.

• Ensure deployment readiness and rollback plans are in place.

Configuration Management

• Maintain environment configurations and documentation.

• Ensure consistency across environments.

• Track configuration changes and dependencies.

• Manage application versions and infrastructure alignment.

Test Environment Support

• Coordinate test data refresh and masking activities.

• Resolve environment-related issues impacting testing.

• Support SIT, UAT, Regression, and Performance testing activities.

• Monitor environment utilization and optimize resource allocation.

Stakeholder Coordination

• Act as primary point of contact for environment-related requests.

• Coordinate with:

• Project Managers

• Business Teams

• QA Teams

• DevOps Teams

• Infrastructure Teams

• Database Administrators

• Vendors and Third Parties

Incident & Risk Management

• Investigate and resolve environment outages.

• Identify environment risks and mitigation strategies.

• Participate in root cause analysis discussions.

• Ensure timely resolution of environment-related incidents.

Governance & Reporting

• Develop environment management processes and standards.

• Track KPIs and environment utilization metrics.

• Provide regular status reports to leadership.

• Maintain audit and compliance documentation.

Required Skills

Technical Skills

• Environment Management

• Release Management

• DevOps Concepts

• CI/CD Pipelines

• Cloud Platforms (Azure, AWS, GCP)

• Database Management (Oracle, SQL Server, PostgreSQL)

• Linux/Windows Server Administration

• Application Deployment Tools

• Jira, ServiceNow, Azure DevOps

Management Skills

• Stakeholder Management

• Risk Management

• Issue Resolution

• Resource Planning

• Vendor Coordination

• Communication & Leadership

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.

• ITIL Foundation Certification.

• Azure/AWS Certification preferred.

• PMP, Agile, or Scrum certification is an advantage.

Key Deliverables

• Environment Availability ≥ 99%

• Environment Readiness for Testing and Releases

• Successful Release Coordination

• Environment Inventory and Documentation

• Capacity and Utilization Reports

• Risk and Issue Logs

• Compliance and Audit Readiness

Experience Requirements

Senior Environment Manager (8-15 Years)

• Experience managing multiple enterprise environments.

• Strong knowledge of Release Management and DevOps practices.

• Experience coordinating large-scale SAP, Oracle, Salesforce, or custom application landscapes.

• Proven leadership in managing cross-functional teams and stakeholders.

Environment Coordinator (5-8 Years)

• Experience scheduling and supporting test environments.

• Strong coordination and communication skills.

• Experience with ServiceNow, Jira, Azure DevOps, or similar tools.

• Understanding of deployment and testing processes.