Senior DevOps & Python Platform Engineering Specialist

Senior DevOps & Python Platform Engineering Specialist Location: Montreal, QC (Hybrid) Job Type: Contract

Required Qualifications:

• Job Summary:
  The Senior DevOps & Python Platform Engineer designs, builds, and operates highly available enterprise content management platforms supporting both Application Enterprise Content Management (AECM) and End User Content Management (EUCM) use cases. The team owns and engineers' platforms including Alfresco, SharePoint Embedded, Box, Google Workspace and several supporting services.
  
  This role blends hands on Python engineering and development, platform integration, DevOps practices, and production support. The successful candidate brings a strong sense of ownership, excels at solving complex distributed system problems, and communicates effectively with both technical and non technical stakeholders. You will play a key role in shaping platform reliability, scalability, and customer experience while contributing to ongoing modernization initiatives.
  
  Key Responsibilities:
  Software Development & Engineering
  Design, develop, and maintain scalable content management solutions, integrations, and automation using Python. Java knowledge is an asset.
  Lead and contribute to technical design discussions; produce high quality design and architecture documentation.
  Build and enhance tooling, libraries, and automation to support platform integration, operations, and reliability.
  Perform code reviews and help establish and reinforce engineering best practices.
  Mentor and provide technical guidance to other engineers on the team.
  
  Platform & Infrastructure Ownership:
  Deploy, configure, and operate Alfresco ECM platforms in on premises private cloud environments, providing Level 3 production support.
  Evaluate and assess SharePoint Embedded & Snowflake as an application content management solution, partnering with internal customers on proofs of concept where applicable.
  Collaborate with vendor engineering and support teams on escalations, patches, and product upgrades.
  Maintain accurate and up to date architecture diagrams, configuration standards, release notes, and operational runbooks for Level 2 support teams.
  Troubleshoot complex issues across the full application stack, including web servers, application servers, databases, and authentication layers.
  
  Operations, Support & Customer Engagement
  Participate in an engineering on call rotation (approximately 1 week every 4 to 5 weeks) to support production platforms.
  Act as an escalation point for complex customer issues, working closely with Level 2 support, infrastructure, and security teams to diagnose and resolve incidents.
  Communicate clearly with customers regarding issue status, root cause analysis, and resolution plans.
  Analyze trends in incidents and customer feedback to drive platform improvements, defect remediation, and preventive measures.
  Continuously review existing workflows and operational processes, recommending and implementing improvements to reliability, scalability, and security.
  
  Required Qualifications:
  8+ years of experience in software engineering, application development, or DevOps roles.
  5+ years of hands on development experience with Python, with working knowledge of Java.
  3+ years of experience supporting Linux and/or Windows systems, including troubleshooting, shell scripting, and automation.
  Strong proficiency with relational databases, preferably Microsoft SQL Server, and writing SQL queries.
  Solid understanding of networking fundamentals and experience working with load balancing technologies.
  Proven ability to troubleshoot and resolve issues in complex, distributed systems.
  
  Preferred Qualifications:
  Experience using GenAI development tools such as GitHub Copilot, Claude Code, GPT, Gemini, or Grok.
  Strong understanding of Software Development Lifecycle (SDLC) and hands-on experience applying DevOps practices, including Git-based version control, CI/CD pipelines, and release management.
  Experience operating enterprise applications using Tomcat and Apache web servers.
  Familiarity with modern application security concepts and authentication mechanisms (e.g., Kerberos, Mutual TLS, OAuth/OIDC, SAML).
  Exposure to containerization and orchestration technologies (e.g., Podman, Kubernetes).
  Experience with build and dependency management tools such as Maven or Gradle.
  Experience with Ansible or similar automation and configuration management tools.
  Knowledge of message queue or event driven technologies.
  Comfort working in an Agile/Scrum environment using tools such as Jira.