Manager, Courseware Standards & Innovation

At CAE, we are seeking a Manager, Courseware Standards & Innovation who will lead the development and governance of courseware standards, templates, and workflows to ensure consistency, efficiency, and quality across all training products. This role drives innovation by introducing new tools, technologies, and methodologies that enhance instructional design and learner engagement. Acting as the central authority for courseware quality systems, this role enables scalable, compliant, and high-quality production processes.

ESSENTIAL DUTIES & RESPONSIBILTIES

• Develop and maintain standardized courseware templates, development workflows, and production guidelines to ensure consistency and efficiency across teams.
• Create and enforce quality assurance checklists and review processes for instructional design and media development.
• Define best practices for learning objectives, assessments, and content structure to ensure pedagogical integrity.
• Research and implement emerging tools, technologies, and methodologies to modernize courseware and improve learner experience.
• Partner with the courseware development pod resources to embed standards and innovation into daily workflows.
• Monitor industry trends, learner feedback, and performance data to refine standards and introduce new approaches.

QUALIFICATIONS AND EDUCATION

• Bachelor’s/Master’s in Instructional Design, Learning Sciences, Educational Technology, or HCI; ID certifications (e.g., ATD, eLearning Guild) beneficial
• 8–12 years in L&D/courseware; 3–5 leading standards/templates/workflows.

SKILLS AND EXPERIENCE

• Template architecture (storyboards, scripts, media specs)
• Workflow design & process mapping (from intake to deployment)
• Quality systems (checklists, peer reviews, QA sign-off)
• Instructional design standards (objectives, assessments, sequencing)
• Innovation scouting (tools, methodologies, pilots, A/B tests)
• Strong proficiency in English is required for this role
• Ability to travel up to 25% as needed.

Tools & Software

• Authoring: Articulate 360, Captivate, Rise, Lectora, iSpring
• Asset tools: Adobe CC (Illustrator, After Effects, Audition), Figma
• LMS packaging & compliance (SCORM 1.2/2004, xAPI)
• Knowledge base & SOP tools (Teams, SharePoint)
• Accessibility & UX tools (WCAG, contrast analyzers, heuristic evaluation)
• MS Office suite and modern business-enabling tools
• Soft Skills Change enablement & coaching Cross-functional facilitation (ID, media, engineering) Continuous improvement mindset (Lean, Kaizen) Documentation clarity and standards evangelism Diplomacy in enforcing compliance and standards

Other Experience, Skills, & Competencies

• Familiarity in aviation, particularly business aviation; Experience in working with Training and Development teams and delivering training products to global audiences and/or formal adult learning development experience; Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills; Demonstrable experience of working and communicating with various levels, both within and outside the company, including senior management, technical staff, and end users; High-level attention to detail and accuracy, excellent organizational skills; Maintain corporate governance and regional communication to the satisfaction of CAE internal stakeholders; Support strategic initiatives being Customer-facing representing the Company in a positive regard; Strong analytical, facilitation and problem-solving skills, identify problems and trends, and develop effective solutions and strategies; Experience managing consultants and suppliers, negotiating SOW and contracts;

Benefits

• Comprehensive medical, dental, vision, and EAP plans.
• 401(k) and employee stock purchase programs with CAE match.
• Generous paid time off, including vacation and parental leave.
• Company‑paid life insurance, AD&D, short-term disability, and caregiver support.
• Optional benefits including legal coverage, dependent life insurance, pet insurance, and flexible spending accounts (FSAs).
• Programs supporting employee well‑being and work‑life balance.

Physical requirements

• Occasionally climbing ladders, stairs, scaffolding, ramps, or poles.
• Moving through tight or confined spaces as needed.
• Remaining stationary (sitting or standing) for extended periods.
• Occasionally lifting or adjusting items up to 50 lbs.

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Welcome to CAE! As a global leader in Civil Aviation and Defense & Security across 40 countries, we advance together as One CAE, fueled by thousands of passionate individuals operating in a culture where everyone can thrive. We hold ourselves accountable for building an inclusive community at every level, and our comprehensive benefits support you professionally and personally. Together, we are All For shaping a future where safety, sustainability, and inclusivity lead the way. Join us and be part of something bigger—where your impact reaches beyond CAE and helps shape the world of tomorrow.

Position Type

Regular

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.com if needed.

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