Flight Centre Product Package Specialist Toronto, ON

Product Package Specialist

At Flight Centre Travel Group (FCTG) our journey began in 1973 with a single double-decker bus. Today weve grown into a global travel powerhouse headquartered in Brisbane Australia with a dynamic presence in 23 countries. As one of the worlds largest travel retailers and corporate travel managers were not just experts we are a passionate family of adventurers. We live and breathe travel united by a mission to create unforgettable experiences and open up the world for those that want to see.

To learn more about Flight Centre please click HERE

About the Opportunity

Are you passionate about creating exceptional travel experiences and turning supplier opportunities into compelling holiday packages As a Product Package Specialist youll design market-ready travel packages that combine flights accommodation cruises tours transfers and ancillary products into seamless customer-focused itineraries. Working closely with product pricing marketing and supply stakeholders youll play a key role in driving commercial performance supporting campaign success and ensuring Flight Centre delivers competitive and inspiring travel offers. This is an exciting opportunity to blend creativity commercial thinking and deep travel expertise to influence customer choice and business results.

Key Responsibilities

• Design and build bookable holiday packages combining flights accommodation tours transfers cruises and ancillary products
• Create and manage Core Range Campaign and Tactical package offerings aligned with business priorities and market opportunities
• Refresh and optimize existing package content pricing and inclusions to maintain competitiveness
• Partner with category specialists to source the best product components for package development
• Develop packages tailored to different customer segments and travel styles
• Ensure packages achieve target margins and align with supplier agreements and commercial objectives
• Monitor competitor offerings and identify opportunities to strengthen package value and market position
• Analyze package performance and recommend improvements to increase bookings conversion and revenue
• Conduct package audits to ensure pricing accuracy availability and relevance
• Test package availability pricing and booking flows prior to launch
• Collaborate with Product Leaders Revenue Management Pricing Marketing and operational teams to deliver successful packages
• Follow established package creation approval and loading processes to ensure quality and consistency
• Maintain package accuracy and resolve issues quickly following publication
• Other duties and tasks as assigned
• Contribute to a safe inclusive and accessible work environment where all Flighties feel welcomed respected and supported to thrive.

Experience & Qualifications

• Minimum 3 years experience within the travel industry including product retail travel consulting or wholesale operations
• Proven experience creating multi-component travel packages or itineraries
• Strong knowledge of destinations hotels cruises tours and travel logistics
• Understanding of package pricing costing and margin management
• Experience using product loading systems and CMS platforms including Procat and Helio Holiday Manager
• Strong attention to detail with the ability to manage multiple priorities simultaneously
• Experience with GDS systems - Sabre or Amadeus preferred
• Diploma or higher qualification in Business Marketing Tourism or a related discipline preferred
• Strong communication collaboration relationship-building problem-solving and design-thinking capabilities
• Ability to work autonomously while partnering effectively with diverse stakeholders

Work Perks! - Whats in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. Its also why we offer some great employee benefits and perks outside of the norm.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking expertise and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you cant miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity Equity & Inclusion:Commitment to diversity equity and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity Gender Equity LGBTQ2IA Accessibility Environmental Justice) DEI education initiatives and equitable practices including regular equity assessments and inclusive recruitment protocols.
• A career not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Committed to making a difference through our Corporate Social Responsibility program which supports nominated charities via volunteering and fundraising our Office Environmental Program LEED Gold-certified office spaces and 1 paid Volunteer Day per calendar year.

Benefits Include:

• Generous paid time off policy
• Travel perks/discounts
• Health & Wellness ProgramsandEmployee Financial Wellness Services
• National/International Award Nights and Conferences
• Group benefits including extended health care dental and vision gender affirming care fertility care
• Insurance including life AD&D critical illness long term disability
• Employee Assistance Program
• RRSP/RPP with matching
• Tuition Reimbursement Program
• Employee Share Plan Ability to purchase company stock on Australian Stock Exchange with partial company match subject to terms and conditions
• Global career opportunities in a network of brands and businesses

Dont Miss Out!Apply now for one of the best adventures youll ever have.

Location Toronto Canada

For this position we anticipate offering an annual salary of $70000 - $72000. The salary is dependent on relevant factors including experience geographic location and job requirements.

Have questions about this opportunity Reach out to our recruitment team at

Before applying to any internal position you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying.

This posting reflects an active vacancy that we are currently seeking to fill.

As part of our recruitment process AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

Our number one philosophy Our people. Flight Centre Travel Groups promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at

Travel Weekly Magellan Awards: Silver Winner (2023)
GBTA WINiT Top 50 Award Recipients ()
CHHR: 5-Star DE&I Employer ()
Seramount FCTG Mexico: Member of the Global Inclusion Index (202325)
Newsweek: Americas Greatest Workplaces for Diversity (2024)
Benefits Canada: Health/Wellness Program and Mental Health Program ()
OutThere Awards: Inclusive Travel Finalist (2025)
Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

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Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 70000 - 72000