Non-Technical Project Manager

Overview

Company: SCM Champs Canada Inc.

Business information: SCM Champs Canada Inc. is a global leader in SAP Digital Supply Chain consulting, empowering enterprises with end-to-end services in Consulting, Implementation, Integration, Support, and SAP Talent Solutions

Business Address: 55 Village Centre Place Suite 200, Mississauga, L4Z 1V9, ON, Canada

Work Location: Hybrid modality. Occasional travel to clients’ locations across Canada, except the Northwest Territories, Nunavut and Yukon, and overseas

Type of Employment: Full-time – Permanent

Estimated Start Date: As soon as possible

Job Description:

– Review and evaluate new administrative procedures

– Establish work priorities and ensure procedures are followed and deadlines are met

– Assemble data and prepare periodic and special reports, manuals and correspondence

– Resolve conflict situations

– Coach

– Maintain and monitor project budgets, track expenditures against forecasts, and flag variances to leadership

– Prepare and distribute weekly and monthly project status reports to stakeholders and senior management

– Coordinate task assignments with the Project Manager and ensure deliverables are tracked through to completion

– Schedule and facilitate project meetings, including stand-ups, sprint planning, retrospectives, and stakeholder reviews

– Prepare meeting agendas, document minutes, and follow up on action items

– Lead testing activities, coordinate test plans, track defects, and report on quality metrics

– Generate burn-up and burn-down reports to track project progress and team velocity

– Plan and coordinate onsite travel for project team members, including logistics, scheduling, and travel approvals

– Lead hypercare support meetings post go-live, triage incoming issues, and coordinate resolution across teams

– Prepare Statements of Work (SOW) and Change Orders (CO), including scope definition, deliverables, timelines, and pricing

– Conduct root cause analysis (RCA) on project issues and incidents, document findings, and recommend corrective actions

– Maintain project documentation, including risk logs, issue logs, and change requests

– Liaise between technical teams, business stakeholders, and external vendors

– Track project timelines, dependencies, and milestones using project management tools

– Identify project risks and escalate with proposed mitigation strategies

– Onboard new team members and provide guidance on project processes and tools

– Support resource planning and capacity forecasting

Requirements

– Education: Completion of a college program of at least two years in IT or related fields is required.

– Experience: At least 2 years of experience in a senior clerical or executive secretarial position related to office administration is required

– Previous experience in SAP related projects or project management is required

– Ability to supervise at least 10 workers.

– Work Conditions and Physical Capabilities: Ability to work independently, Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail, Large workload

– Personal Suitability: Efficient interpersonal skills, Excellent written and oral communication, Flexibility, Organized, Reliability, Ability to multitask, Time management, Adaptability, Integrity, Team player.

– Language: English is required

– Computer skills: Microsoft office – Outlook/Word/Excel/Powerpoint, Jira, Power BI, Service Now, Microsoft project, Microsoft Copilot, Confluence, Google suite

Salary: $36.92 hourly, 30 hours per week.

Benefits: Reimbursement of travel expenses (mileage paid, gas, hotel, airfare, meals), Internet, phone, wellness stipend, Personal insurance plan reimbursement, reimbursement for laptop purchase upon submission of the receipt (up to $1,381.00)

Important Information: Flexibility on schedule is required. The daily hours vary depending on project needs and different time zone requirements. Job involves at times work on weekends, holidays, on-call work, graveyard shift. Overseas travel required depending on projects requirements; typical travel within Monday to Friday with occasional weekend and holiday travel required.