Senior Manager, Product Performance Management

Is this role right for you?

• Championing a client-obsessed culture by helping small business clients achieve their goals through data-driven lending strategies and portfolio management.
• Leveraging a growth mindset by challenging conventional thinking and continuously improving forecasting, analytics, and business processes.
• Contributing to a dynamic workplace that fosters trust, integrity, and inclusion while partnering effectively across Product, Risk, Finance, Analytics, and Business Banking teams.
• Removing obstacles and driving momentum across teams to deliver strategic initiatives and business outcomes.
• Leading forecasting, pricing, and portfolio performance management efforts for Tangerine's Small Business Lending portfolio.
• Developing insights and recommendations that support profitable portfolio growth, client acquisition, retention, and engagement.
• Evaluating market opportunities, portfolio risks, and economic trends to inform business strategies and lending decisions.
• Translating complex data and business challenges into actionable insights that influence decision-making at all levels of the organization.
• Driving continuous improvement through strategic thinking, innovation, and cross-functional collaboration.
• Building and developing a high-performing team while fostering an inclusive, accountable, and results-driven culture.

Do you have the skills that will enable you to succeed in this role?

• Comfort and confidence adapting to new tools and ways of working.
• AI fluency and the ability to leverage technology and data to improve forecasting, portfolio performance, and business outcomes.
• A strong passion for analytics and translating insights into practical solutions that drive business growth.
• Deep analytical and problem-solving capabilities, with experience assessing portfolio performance, profitability, and lending strategies.
• Exceptional communication and stakeholder management skills, with the confidence to influence executives and cross-functional partners.
• The ability to simplify complex business challenges and communicate recommendations clearly to diverse audiences.
• Experience developing business cases, strategic plans, and performance management frameworks.
• Strong collaboration skills and the ability to build trusted relationships across Product, Risk, Finance, Analytics, Adjudication, and Business Banking teams.
• Demonstrated ability to balance strategic thinking with execution and deliver results in a dynamic, fast-paced environment.
• A track record of fostering an inclusive culture while leading teams through change and transformation.
• Strong understanding of small business lending products, portfolio economics, risk drivers, and business banking market dynamics.

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in-person courses so you can shape your career growth with support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total well-being through our Tangerine benefits*.
• You belong here, and we are equal and uncomplicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.