Talent.com
MatchBox Consulting Group
Resident Services AgentMatchBox Consulting Group • Victoria, British Columbia
Resident Services Agent

Resident Services Agent

MatchBox Consulting Group • Victoria, British Columbia
5 hours ago
Job type
  • Permanent
Job description

MatchBox Consulting Group is partnering with a respected Canadian real estate owner, developer, and property manager to find a Resident Services Agent for its Victoria portfolio. This is an excellent opportunity for a customer-focused property professional who enjoys working directly with residents while supporting the day-to-day operations of a well-maintained residential community.

This role offers exposure to leasing, resident relations, building operations, and property administration within an organization known for its collaborative culture and commitment to employee growth. Notably, the previous incumbent was promoted internally, demonstrating a strong track record of career advancement. Apply today!

Responsibilities

  • Manage the leasing process for vacant suites, including applications, reference and credit checks, and tenancy agreements.
  • Coordinate resident move-ins and move-outs, including inspections and elevator scheduling.
  • Provide exceptional customer service by responding to resident inquiries, maintenance requests, and concerns.
  • Support regular building and suite inspections.
  • Coordinate contractors and service providers while ensuring quality standards are maintained.
  • Collect rental payments and assist with banking and financial administration.
  • Assist with rent collections, notices, and tenancy-related documentation.
  • Process invoices and maintain accurate property records.
  • Support fire and life safety procedures and other site administration requirements.
  • Assist the Community Manager with operational and administrative responsibilities as needed.

Requirements
  • 3+ years of experience in residential property administration and leasing.
  • Experience working in rental or multi-family residential environments.
  • Knowledge of the Residential Tenancy Act and related legislation.
  • Strong customer service, communication, and interpersonal skills.
  • Experience with Yardi and Microsoft Office (Excel, Word, and Outlook).
  • Highly organized with the ability to manage multiple priorities in a fast-paced environment.
  • Self-motivated with a proactive and resident-focused approach.


For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/

_________________________

About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com

Create a job alert for this search

Resident Services Agent • Victoria, British Columbia

Similar jobs

Residential Leasing Specialist at Pacific Cove

Pacific Cove PropertiesVictoria, Capital Regional District, CA
Part-time

Step into a vital role with Pacific Cove Properties as a Residential Leasing Specialist in Victoria, BC.Focus on leasing duties that drive sales and foster exceptional resident relationships.This p... Show more

 • Promoted

Tenant and Community Services Coordinator - Tenant Relations

CRDVictoria, Capital Regional District, CA
Full-time

Tenant and Community Services Coordinator - Tenant Relations.Housing Planning and Protective Services.This position is responsible for providing a wide range of services which enhance tenant engage... Show more

 • Promoted

Temporary Property Services Assistant

Westurban-Developments-Ltd.Victoria, Capital Regional District, CA
Part-time

At WestUrban, we don’t just build homes, we build communities through our expertise in construction management, customized development, and development planning across Western Canada.Our rapidly gr... Show more

 • Promoted

Temporary Property Service Administrator in BC

Westurban-Developments-Ltd.Victoria, Capital Regional District, CA
Part-time

WestUrban seeks a Temporary Property Service Administrator in Victoria, BC.This part-time role requires exceptional customer service and maintenance coordination skills.You will support the Propert... Show more

 • Promoted

Leasing Specialist

TownlineVictoria, Capital Regional District, CA
Full-time

The Townline Group is a real estate development company primarily focused in the Lower Mainland and Vancouver Island.Our development and construction portfolios are diverse and consist of mixed‑use... Show more

 • Promoted

Leasing Specialist (*Talent Pool*)

CAPREIT ApartmentsVictoria, Capital Regional District, CA
Full-time +1

Are you highly organized, customer-oriented, and enjoy interacting with people?.Interested in joining one of Canada's consistently recognized 50 Best Employers' talent pool to build a future career... Show more

 • Promoted

Dedicated Environmental Services Worker for Patient Safety Focus

Vancouver Island Health AuthorityVictoria, Capital Regional District, CA
Full-time

Enhance patient and staff safety as an Environmental Services Worker.Use specialized equipment for cleaning, making beds, and waste management in a healthcare setting.This casual role emphasizes th... Show more

 • Promoted

Customer Service Agent

Executive-AviationVictoria, Capital Regional District, CA
Full-time

Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!.Our operation in Victoria is taking flight and provides our team members wit... Show more

 • Promoted

Tenant Relations Coordinator – Full-Time Role

CRDVictoria, Capital Regional District, CA
Full-time

Become a Tenant Relations Coordinator in Victoria, BC, and foster community engagement as a part of CRHC.This role enhances the living experience of tenants and strengthens stakeholder partnerships... Show more

 • Promoted

Leasing Specialist at Pacific Cove Properties

Sunbelt RentalsVictoria, Capital Regional District, CA
Part-time

Enhance tenant satisfaction as a Leasing Specialist with Pacific Cove Properties in Victoria, BC.This part-time role emphasizes guiding customers to optimal rental solutions while leveraging strong... Show more

 • Promoted

Residential Leasing Specialist

Pacific Cove PropertiesVictoria, Capital Regional District, CA
Part-time

Job Title: Leasing Specialist-Residential.Primary Location: Victoria, BC.Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodatio... Show more

 • Promoted

Resident Building Manager: Lead Tenant Services & Operations

FirstService Residential CanadaVictoria, Capital Regional District, CA
Full-time

A property management company is seeking a Resident Building Manager in Victoria, BC.The ideal candidate will handle tenant relations, property maintenance, and rental operations.Candidates should ... Show more

 • Promoted

Leasing Representative - Victoria, BC

Killam Apartment REITVictoria, Capital Regional District, CA
Full-time

Killam Apartment REIT, based in Halifax, Nova Scotia, is one of Canada's largest residential real estate investment trusts, owning, operating, and developing a $5.Killam's strategy to drive value a... Show more

 • Promoted

Tenant and Community Services Coordinator - Tenant Relations

Capital Regional DistrictVictoria, Capital Regional District, CA
Full-time

Housing Planning and Protective Services.This position is responsible for providing a wide range of services which enhance tenant engagement and enrich relationships between tenants and the corpora... Show more

 • Promoted

Dynamic Leasing Specialist with CAPREIT

CAPREIT ApartmentsVictoria, Capital Regional District, CA
Full-time

Explore a Leasing Specialist position with CAPREIT, an esteemed employer in property management across Canada.This role focuses on enhancing resident interactions and optimizing leasing processes.A... Show more

 • Promoted

Desjardins Member Experience Agent

DesjardinsVictoria, Capital Regional District, CA
Full-time

Drive member satisfaction as a full-time Advisory Agent at Desjardins.Deliver exceptional service and effective solutions to enhance financial empowerment and engagement.In your role as a Member Ex... Show more

 • Promoted

Resident Building Manager

FirstService Residential CanadaVictoria, Capital Regional District, CA
Full-time

Join to apply for the Resident Building Manager role at FirstService Residential Canada.About FirstService Residential.FirstService Residential transforms the property management landscape by provi... Show more

 • Promoted

Resident Services Coordinator

Pacifica HousingVictoria, Capital Regional District, CA
Full-time +1

Resident Services Coordinator (RSC).Monday-Friday (75 hours bi-weekly).Pacifica Housing has been providing safe and affordable homes for almost 35 years.We are a rapidly growing organization dedica... Show more

 • Promoted

Full-Time Resident Services Coordinator Role

Pacifica HousingVictoria, Capital Regional District, CA
Full-time

Join Pacifica Housing as a full-time Resident Services Coordinator, specializing in enhancing resident relationships and tenancy management.This impactful role operates from Monday to Friday in a c... Show more

 • Promoted

Dynamic Leasing Role in Victoria, BC

Killam Apartment REITVictoria, Capital Regional District, CA
Full-time

Kickstart your career with Killam Apartment REIT as a Leasing Representative in beautiful Victoria, BC.This full-time position blends customer service expertise with property leasing duties.As part... Show more