Fulfillment Supervisor - First Shift (Monday-Friday)

About the Role

We are seeking a highly organized and experienced Fulfilment Supervisor to oversee the shipping operations within our distribution center. The Fulfilment Supervisor will be responsible for managing a team of shipping personnel, ensuring timely and accurate processing of all outgoing shipments, and coordinating logistics to meet customer demands. This position plays a key role in optimizing efficiency, maintaining safety standards, and improving overall distribution performance.

The shift for this position will be Monday - Friday, 8:00am-5:00pm.

You’ll Make a Difference By

Shipping Operations Management:

• Overseeing daily shipping activities, ensuring timely processing and shipment of orders.
• Coordinating the movement of goods, ensuring accurate picking, packing, and dispatching of products.
• Managing the scheduling of shipments and delivery routes to meet customer deadlines and optimize transportation costs.
• Ensuring proper documentation (packing slips, shipping labels, customs paperwork) is prepared and accurate.

Team Leadership:

• Leading, training, and supervising a team of shipping associates, forklift operators, and other shipping staff.
• Monitoring team performance and providing coaching, feedback, and development opportunities.
• Ensuring compliance with company policies, safety regulations, and industry standards.
• Fostering a collaborative and efficient work environment.

Order Management:

• Collaborating with the Order Processing team to maintain accurate stock levels aligned with shipping requirements.
• Managing order prioritization to ensure timely and efficient fulfillment of customer orders.
• Tracking shipping discrepancies, damages, or returns, and resolving issues with the appropriate teams.

Logistics and Carrier Coordination:

• Coordinating with Customer Support to ensure all shipments are ready in a timely manner.
• Resolving shipping delays or issues with carriers, ensuring minimal disruption to customer orders.

Process Improvement and Reporting:

• Identifying areas for improvement in shipping processes and implementing strategies to increase efficiency, reduce costs, and enhance service.
• Maintaining accurate shipping records and generating reports on shipping metrics (e.g., on-time deliveries, shipment accuracy).
• Collaborating with management to analyze shipping data and implement corrective actions as needed.

Compliance and Safety:

• Ensuring adherence to safety standards and regulations in the shipping area, minimizing accidents and injuries.
• Complying with all applicable shipping regulations, including international shipping, hazardous material handling, and customs documentation.
• Assisting with other responsibilities based on business needs.

About You

• High school diploma or equivalent; a degree in logistics, supply chain management, or a related field is a plus.
• At least 3-5 years of experience in a shipping or logistics management role, preferably in a distribution center or warehouse environment.
• Strong leadership and team management abilities.
• Proficiency with shipping software and warehouse management systems (WMS).
• Excellent organizational, time-management, and problem-solving skills.
• Solid understanding of shipping and logistics processes, including international shipping and customs procedures.
• Ability to work in a fast-paced, high-pressure environment.
• Strong communication and interpersonal skills.
• Ability to lift up to 50 pounds and stand for long periods.
• Comfortable working in a warehouse environment, including exposure to varying temperatures.

About Ariat

Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.

Ariat’s holistic benefits package for full-time team members includes (but is not limited to):

• Medical, dental, vision, and life insurance options
• Expanded wellness and mental health benefits
• Paid time off (PTO), paid holidays, and paid volunteer days
• 401(k) with company match
• Bonus incentive plans
• Team member discount on Ariat merchandise

Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.

Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email human.resources@ariat.com.

Please see our Employment Candidate Privacy Policy at www.ariat.com/careers to learn more about how we collect, use, retain and disclose Personal Information.

Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.