Lead Employee Experience Designer On behalf of our client in the Banking Sector, PROCOM is looking for a Lead Employee Experience Designer.
Lead Employee Experience Designer - Job Description
- Provide strategic experience design framing, planning and support to partners with the goal of designing employee experiences and solutions that sit at the sweet spot of end-user desirability and business impact
- Plan and support employee-centered design research activities to define current state areas of opportunity and map ideal future experiences
- Work closely with leadership, fellow designers, and the broader HR team to provide direct guidance, expertise and coaching on experience design leveraging our employee experience design process and standards
- Be a champion for employee-centered business relevant solutions that resonate with employees and drive desired performance and outcomes to achieve business impact
- Develop and deliver strategic presentations to tell compelling stories, which include writing, thoughtful image finding, and designing visual information in a digestible and engaging way
Lead Employee Experience Designer - Mandatory Skills
- Graduate degree in Design, Psychology, Human Factors, Industrial Design, or comparable work experience
- Showcase great storytelling and communication skills, whether on paper or in person (English, French is an asset)
- Demonstrable experience in creating strategy for design and delivery to empower the business, while keeping user needs at the core
- Passion for learning about people, behavior, and the worlds they inhabit, and an unsatiable curiosity to understand the motivations that lie beneath
- Technically proficient with a variety of Design methodologies, including Service Design, UX Research, workshop design & facilitation, and UX / UI
- Mural, Microsoft Suite daily use of both
Lead Employee Experience Designer- Preferred Skills
Bilingual English / French an asset
Lead Employee Experience Designer - Assignment Start Date ASAP 6 months to start Lead Employee Experience Designer - Assignment Location Toronto, ON Work Hybrid
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