Manager, Finance Shared Services

POSITION: Manager, Finance Shared Services

REPORTS TO: Director, Financial Services

DEPARTMENT: Finance

LOCATION: North Bay

REFERENCE: 800-97-27

SALARY: $127,790 - $150,332

WHO WE ARE

Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1200 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services.

ACCOUNTABILITY STATEMENT

Lead and oversee Finance Shared Services, including Accounts Payable, Accounts Receivable, Revenue and Auditing, and Payroll, to ensure accurate, timely, and well controlled financial operations across the Ontario Northland Transportation Commission (ONTC). This role supports organizational success and service delivery by providing strategic leadership, driving process improvements, ensuring strong internal controls, and delivering integrated financial support to ONTC operating divisions, employees, customers, vendors, government agencies, and other external stakeholders.

MAJOR DUTIES/RESPONSIBILITIES

• Lead and oversee Finance Shared Services operations, including Accounts Payable, Accounts Receivable,Revenue and Auditing, and Payroll, ensuring accurate, timely, and well controlled financial services across theorganization.
• Establish strategic priorities, goals, service standards, performance measures, and key performance indicatorsfor Finance Shared Services teams.
• Identify and implement process improvements that enhance efficiency, accuracy, internal controls, customerservice, and overall service delivery.
• Provide leadership, coaching, performance management, training, and development to staff while fostering ahigh-performing and customer-focused team environment.
• Manage employee relations matters, including performance issues, discipline, grievances, and collectiveagreement administration, in collaboration with Human Resources.
• Ensure compliance with policies, procedures, legislative requirements, and internal control standards, includingappropriate segregation of duties and financial oversight.
• Oversee revenue verification, recording, billing, auditing, settlement, customer invoicing, payment processing,collections, reconciliations, and resolution of customer account issues.
• Review and approve credit applications, account adjustments, interest charge write-offs, and customer accountwrite-offs within delegated authority levels.
• Manage relationships with customers, vendors, collection agencies, and external stakeholders to support theeffective resolution of financial matters.
• Oversee vendor payments, invoice processing, employee reimbursements, advances, and accounts payabletransactions exceeding $100 million annually.
• Provide leadership and guidance for payroll operations, including payroll processing, remittances, deductions,adjustments, pension administration, and regulatory compliance.
• Approve payroll remittances and statutory payments, ensuring accuracy and compliance with applicablelegislation and reporting requirements.
• Lead and support financial systems, workflow, service model, and process improvement initiatives whileensuring operational continuity and effective implementation.
• Resolve complex operational and financial issues, collaborate with internal and external stakeholders, andprovide recommendations, analysis, and operational updates to senior leadership.

REQUIREMENTS

• University degree in Business Administration, Accounting, Finance, or a related field
• Chartered Professional Accountant (CPA) designation or Payroll Leadership Professional (PLP) certification
• Minimum 5 years of progressively responsible experience in finance, accounting, payroll, accounts payable,accounts receivable, revenue auditing, or finance shared services
• Experience managing high volume financial transactions, including vendor payments, customer accounts,collections, reconciliations, remittances, and financial reporting
• Proven leadership experience managing, coaching, mentoring, and developing teams in a service focusedenvironment
• Experience working within a unionized environment, including employee relations, grievance handling, discipline processes, and collective agreement interpretation
• Strong knowledge of finance shared services operations, including Accounts Payable, Accounts Receivable,Revenue Auditing, and Payroll
• Thorough understanding of internal controls, segregation of duties, audit requirements, financial policies, andaccountability frameworks
• Knowledge of public sector accounting principles, procurement practices, and financial controls related tooperational and capital expenditures
• Experience with payroll administration, statutory remittances, government reporting requirements, and payrollrelated legislation
• Experience using ERP systems, financial management systems, Microsoft Office applications, workflow tools,and reporting platforms
• Strong analytical and problem-solving skills with the ability to assess risk, resolve complex issues, and makesound business recommendations
• Excellent communication, interpersonal, customer service, and conflict resolution skills, with the ability to workeffectively with employees, leaders, vendors, customers, unions, agencies, and external stakeholders
• Demonstrated ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast paced,high-volume environment
• Strong organizational, planning, change management, and continuous improvement skills with a focus onoperational excellence and service delivery

APPLICATION PROCESS

The successful candidate will need to pass the following clearances: criminal record check, employment references and education verification.

CLOSING DATE: August 3, 2026, no later than 11:59 p.m.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

If it is determined that any information provided in the application or during the recruitment process is false, misleading, or incomplete, Ontario Northland may discontinue your candidacy from further consideration.

At Ontario Northland, we are committed to employment equity. We value the unique skills and experiences each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons who identify as 2SLGBTQIA+.

Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation, please contact Human Resources.

ONTC does not use artificial intelligence (AI) to make or inform hiring decisions. We do use an external applicant tracking system (ATS) to help manage applications efficiently. While the ATS may apply basic automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters.

Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le 1-800-363-7512, pour plus de renseignements.

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