Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What we offer
· Competitive pay
· Paid vacation
· Comprehensive benefits package including , medical, dental, and vision care – Available day one
· Extensive product and on the job/cross training opportunities With outstanding internal resources
· Encouraging and collaborative team environment
· Dedication to safety through our Zero Harm policy
· Company vehicle
· JCI Employee discount programs (The Loop by Perk Spot) · Check us Out: A Day in the Life of the Building of the Future
What you will do
Responsible for Service customer account leadership, including Labor and Material growth and execution of the Service business, for the team’s customer base. Drives profitability and productivity of the team. Manages customer relationship development and satisfaction. Responsible for employee development and retention and for safety program compliance.
How you will do it
· Sets and monitors goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work.
· Drives L&M growth through Technicians and Team Leads.
· Leads the execution efforts of assigned Service business to include warranty-related customer issues.
· Responsible for procuring and mainlining fleet and tools inventory.
· Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent and others who are part of the service delivery process.
· Reviews and approves all L&M quotations.
· Responsible for budgeting, forecasting, accounts payables/receivables.
· Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training and transitioning new employees as well as the day-to-day performance of the service team, conducts formal performance reviews, and all related issues.
· Responsible for safety performance and program compliance.
What we look for Required
· Technical school training or equivalent experience in the HVAC or building controls industry.
· Three or more years of management experience in a similar service deliverable environment.
· Strong ability to prioritize work activities for the team, scheduling, and lead a diverse team.
· Strong interpersonal, customer service, negotiating skills.
· Demonstrated competence in writing and verbal communication skills.
· Basic financial accounting experience.
· Demonstrated proficiency in MS office products and basic Windows environment.
Preferred
· Diploma in Electronic or Mechanical Systems.
· Two years prior experience in the HVAC or building controls industry.
· Five plus years in a service management role directing a similar service deliverable team
HIRING SALARY RANGE: $99,300 - 149,000$ (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ,
HVAC Service Operations Manager • Mt Pearl, Newfoundland and Labrador, Canada
Click Energy Solutions is looking for a skilled and safety-focused HVAC Technician to join our growing team in St.The successful candidate will be responsible for installing, maintaining, and servi... Show more
A leading project management firm in Newfoundland and Labrador seeks an experienced project manager to lead complex projects, ensuring successful delivery while adhering to safety and budget requir... Show more
A Canadian government agency is hiring for a position involving planning and tracking resources in support of the Coast Guard programs.Candidates must possess a secondary school diploma or higher a... Show more
PAL Aerospace is proud to partner with SkyAlyne , the prime contractor for theFuture Aircrew Training ( FAcT ) Program—Canada’s next-generation training initiative for theRoyal Canadian Air Force (... Show more
Brandt is currently seeking a Service Manager for our Mount Pearl Construction and Forestry location.The Service Manager is responsible for managing the sales and delivery of equipment after-market... Show more
A logistics company is seeking an Administration Manager to oversee terminal functions, enhance customer service, and streamline processes.This role involves managing admin staff, coordinating oper... Show more
Take on the role of Service Specialist at Halliburton in Mount Pearl, focusing on well completion installations.Leverage your skills in the energy sector while committing to safety and quality.This... Show more
Join Carmichael Engineering as an HVAC Journeyman Technician in Paradise, NL, where your skills in installation and maintenance will shine.Collaborate with a talented team while ensuring customer s... Show more
A leading facilities management firm in Canada is seeking a Site Operations Manager to oversee daily operations across assigned sites.The ideal candidate has over 5 years of operations management e... Show more
All your facility maintenance services.GDI provides best in class integrated, high level, facility maintenance services to the United States and Canada.We have more than 30,000 team members who con... Show more
Be part of 1Click Energy Solutions as an HVAC Technician in St.John's, Newfoundland, where you will focus on residential heat pump systems.Delivering top-notch customer service is crucial in this p... Show more
GFL Environmental is seeking an Operations Supervisor dedicated to creating a zero-harm work environment.Oversee operations at the Foxtrap Facility with a strong emphasis on team safety and efficie... Show more
Do you want to solve global energy challenges for future generations?.At Aker Solutions, we are changemakers with nearly 200 years of experience, committed to helping the energy industry #PowerTheC... Show more
At Carmichael Engineering, we pride ourselves on being a leading provider of comprehensive mechanical and HVAC solutions across Canada.With over 100 years of experience, we have established ourselv... Show more
Become a part of 1Click Energy Solutions as a Residential HVAC/R Technician in St.This role focuses on the installation and service of heat pump systems with a strong emphasis on safety and custome... Show more
A leading facility maintenance provider is seeking an Operations Manager in Mount Pearl, Newfoundland and Labrador.The role involves overseeing janitorial operations, managing budgets, and ensuring... Show more
BUILD YOUR CAREER AT BLACK & MCDONALD.Are you a skilled Air Conditioning Mechanic or a motivated 4th Year Apprentice looking for steady, local work with a respected company? Black & McDonald is see... Show more
Lead nightly operations as an Operations Manager with Dexterra Group, focusing on service excellence and strong client interactions.Oversee diverse sites and ensure exemplary financial performance.... Show more
Become a Machine Sales Representative with Toromont Cat in St.John's, NL, where you'll lead sales in the Eastern Newfoundland region.Work with a renowned brand while developing strategies to drive ... Show more
Click Energy Solutions is looking for a skilled and safety-focused HVAC Technician to join our growing team in St.The successful candidate will be responsible for installing, maintaining, and servi... Show more
