Senior Regional Director of Operations

The salary range for this position is $150,000 to $175,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Job Summary

Now, if you were to come on board as a Senior Regional Director of Operations, we’d ask you to do the following for us:

• Be accountable for the efficient execution for the region, including all compliance with corporate policies and procedures as well as government legislated rules and regulations.

Financial

• Set and develop accurate budgets and forecasts.
• Exceed the financial goals, and obligations of budgets and forecasts for client organizations.
• Assist in increasing region/division revenue and profitability by developing budget forecasts and operation plans, assessing and analyzing operation capabilities, and ensuring adherence to budget.
• Review of all P&L’s and prepare monthly required reports and analysis.

Sales and Business Development

• Grow existing business by implementing and supporting new business strategies in collaboration with Compass support functions.
• Work with client to build relationships to retain contracts.
• Support development of accurate and timely proformas and reviews.
• Participate actively in the sales process, conduct client negotiations, and coordinate documentation of contract changes.
• Grow the business footprint within the assigned client unit.

Relationships

• Foster strong working relationships with senior leaders within each area of responsibility.
• Build relationships with our clients and entertain this involvement and this high touch approach.
• Attend contractual meetings with the client as required, identify risk, and develop action plans.

Operational

• Set strategic goals and vision for the operations team.
• Plan and execute current strategic goals.
• Perform operational audits of units and design improvements to optimize financial performance, operational productivity, and to ensure conformance with government, and accrediting agency standards, regulations, and codes regarding food storage, preparation, sanitation, and record keeping.
• Monitor labour costs to ensure compliance with budgets.
• Prepare reports and participate in weekly/monthly/quarterly/annual reviews with supervisor and senior leadership team.

Role

• Minimum of 10 to 15 years of related management experience in a multi-unit/multi-faceted facility and food service environment.
• Must have proven financial management experience within a multi-billion-dollar corporation managing a comparable size portfolio of business.
• Post-secondary education from four-year college or university required; or equivalent combination of education and experience.
• Strong motivator, mentor, and leader with superior interpersonal skills in building relationships and working with all clienteles.
• Experience with multi-unit operation (franchise or contract services) with volume more than $30M or more.
• Experience in building client relationships.
• Experience in sales for technical services with tier 1 clients.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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