Student Success Facilitator, Aviation Program

Job Description

Job Description

Salary : 22.86

Employment Opportunity

Student Success Facilitator, Aviation

In-Person

Contract (March 1, 2026 March 1, 2027)

About FNTI (First Nations Technical Institute)

Since establishment in 1985, over 4000 students have graduated successfully from FNTI with certificates, diplomas and degrees, granted in partnership with Ontarios Colleges and Universities. An Indigenous post-secondary institution, FNTI offers programs targeted at Indigenous learners across a wide range of post-secondary disciplines including aviation, health, business, and public administration. FNTI delivers programming locally through its main campus in Tyendinaga on Ontarios beautiful Bay of Quinte, as well as in numerous community locations throughout Ontario.

Description :

The SSF (Student Success Facilitator) serves as the primary and ongoing point of contact for leaners following their admission to FNTI programs, as assigned by the Director, Learner Success and Service Delivery and the Dean, Aviation. In this role, the SSF develops and maintains strong, collaborative relationships with learners and faculty to ensure continuity of support, enhance learner success and strengthens FNTIs institutional profile.

The SSF is responsible for coordinating and organizing all aspects of delivery session set-up and is required to attend portions of selected session to support effective delivery and address learner and faculty needs. Working under the direction of the Director, Learner Success and Service Delivery.

This role requires ongoing liaison with members of the Aviation Team and other FNTI staff to ensure seamless communication and service delivery. Throughout all responsibilities the SSF is expected to uphold and advance FNTIs Mission, Vision and Values.

Responsibilities :

Academic, Virtual and In-Person :

• Attend Daily Aviation Morning Briefings, and coordinate with flight team regarding cohort schedules and flight training management.
• Attend Academic and SSF Team Meetings and support case management.
• Monitor student progression and reach out to the Director of Learner Success and Service Delivery and Dean of Aviation regarding concerns.
• Communicate with students regarding course information-schedules, questions, updates. Facilitate in person and virtual classrooms including providing logistical support, technical support (Brightspace / D2L) small group activities, monitor student interactions, monitor quizzes, record attendance and be a positive influence for students.
• Update Instructors and Cultural Advisor of any student information needed.
• Work closely with the student success team, academic Instructors, flight Instructors and Dean of Aviation to keep staff aware of students that need case management.
• Ensure that course evaluations are accessible to students and completed during designated class time.
• Provide class debriefs to track attendance and student progress-provide copies to the Director of Learner Success and Service Delivery, Dean of Aviation and Instructors.

Supports :

Student Relationships and Records :

Logistics for each session :

Qualifications :

Conditions of Employment :

Notes :

Thank you for your interest. Please note only those selected for an interview will be

contacted.

We strive to remove barriers that may prevent qualified applicants from fully

participating in the recruitment and selection process. Accommodation in accordance

with the Ontario Human Rights Code and other applicable legislation is available

throughout all stages of the recruitment and selection process. Accommodation will be

provided upon request.