Room Attendant

Job Description

Our guest rooms and accommodation spaces at Fairmont Jasper Park Lodge are being fully refreshed with new finishes, furnishings, and amenities. Room Attendants will be among the first to work in brand-new rooms, supporting elevated cleanliness standards and luxury presentation.

This role requires attention to detail, adaptability, and pride in maintaining new product to a high standard from day one. As rooms transition through renovation phases, flexibility and a strong work ethic are essential. If you take pride in your work and enjoy caring for new spaces, this is an opportunity to help set the benchmark for our next chapter.

What you will be doing:

Reporting to the Director, Housekeeping, responsibilities and essential job functions include but are not limited to the following:

• Clean all assigned guestrooms including dusting, removal of linen from rooms, retrieval of clean linen from linen closets, making beds, vacuuming, bathroom cleaning, window cleaning & replenish rooms with supplies adhering to Fairmont standards
• Provide turndown service and refresh rooms in the evening when required
• Report any maintenance defects in guest rooms and surrounding areas to housekeeping
• Adhere to all LQA standards set for the department
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Other duties as assigned

Qualifications

Your experience and skills include:

• Previous experience in housekeeping an asset
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,

• Rate of Pay: $19.15 per hour
• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com

Want to learn more about this opportunity? View the complete job description by clicking this link: Housekeeping - Room Attendant.pdf