Administrative Assistant III, Orthopaedic Clinic

Company : IWK Health

Req ID: 224506
Department/Program: Orthopaedic Clinic/Team, Children's Medical Care
Location: Halifax
Type of Employment: Permanent Hourly PT (50% FTE) x 1 position(s)
Start Date: ASAP
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $25.1868 - $28.0806 /hour
Closing Date: August 11, 2026 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Manager, Ambulatory Surgical Care, the Administrative Assistant Level III provides high quality administrative and organizational support to the Division of Orthopaedics and Orthopaedic Surgeons. Responsibilities include but are not limited to:

• Maintaining files and utilizing Outlook to coordinate surgeons’ schedules
• Coordinating and scheduling patient surgeries which includes liaising with families, internal/external departments, hospitals and agencies
• Maintaining team/division communications. Actively anticipating and troubleshooting problems
• Creating and managing the clinic master schedule for Orthopedic Care Team
• Coordinating travel arrangements including booking and expense recovery, as requested
• Attending meetings, taking, producing, and distributing minutes as required
• Completing correspondence and records for computerized medical billing
• Providing academic and research support (i.e., literature research, article retrieval, etc)
• Managing inventory of office supplies and placing orders as required
• Participating in ambulatory care team discussions as required, offering input and energy into efforts at improving clinic efficiency and functioning
• Preparing purchase requisitions, cheque requisitions, and petty cash vouchers
• Dictation, word processing, and database entry
• Preparing/typing/transcribing reports, project documents, correspondences, etc. Distributing accordingly
• Generating and tracking performance indicators as required
• Establishing and maintaining office filing system including processing incoming/outgoing mail.

Hours of Work

Mon – Fri, 8 hr shifts

Your Qualifications

• Minimum High School Diploma or G.E.D. required
• Graduate from a recognized office administration diploma program is required; Medical Office Administration diploma is preferred
• Minimum two (2) years related administrative experience required. Experience in a health care environment preferred
• Advanced working knowledge of Windows, MS Office programs, Adobe Professional, Outlook, Meditech, on-line medical searches, Internet searches, and database programs required
• Keyboarding skills of 60 wpm (at least) required
• Successful completion of a medical terminology course preferred
• Working knowledge of office equipment
• Demonstrated strong time management, analytical, and problem-solving skills
• Demonstrated organization skills, strong communication and interpersonal skills
• Demonstrated initiative; self-motivated and able to work with minimal supervision/direction
• Demonstrated high regard for quality, accuracy, and attention to detail
• Demonstrated ability to work well with others and in a collaborative, inter-professional team
• Excellent judgment diplomacy and discretion in handling confidential and/or sensitive information
• Functions effectively in a stressful environment with multiple deadlines and concurrent activities
• Experience in computerized medical billing applications preferred
• Experience with Community Wide Scheduling (CWS) asset
• Surgical booking experience as asset
• Knowledge of OPOR and Novari ATC preferred
• Previous dicta phone experience an asset
• Competencies in other languages an asset; French preferred

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.