Coordonnateur(trice) du service à la clientèle

Overview

Create value at TC Transcontinental.

At TC Transcontinental weve got it made and thats because of the expertise of our team.

We have been driving innovation since 1976.

Founded 50 years ago and 4000 employees strong Transcontinental Inc. (TSX: TCL.A TCL.B) known under the TC Transcontinental brand is a Canadian retail marketing services company Canadas largest printer and the Canadian leader in French-language educational publishing. Driven by the vision of a more informed educated and prosperous society TC Transcontinental propels its clients success across the retail education book and information industries. With agility creativity and boldness we design and deliver innovative high-value products and services.

Are you passionate about building client relationships managing multiple projects and working in a fast-paced environment where no two days are the same

Join a collaborative team where you will play a key role in delivering high-quality advertising and production solutions for leading retail clients.

Responsibilities

When your actions lead to success:

• Deliver exceptional customer service to assigned clientsCoordinate multiple projects and ensure deadlines are met
• Build and maintain strong client relationships
• Receive analyze and communicate client requests to internal production teams
• Monitor project progress and ensure client expectations are met
• Assist in resolving issues and managing competing priorities
• Work closely with production account management and cross-functional teams

Qualifications

When your expertise drives us:

• Postsecondary education in a related field or equivalent experienceProficiency with Microsoft Office particularly Outlook
• Strong verbal and written communication skills
• Bilingualism (French and English) is a strong asset
• Experience within advertising agencies marketing printing publishing or production environments is considered an asset
• Experience in customer service account coordination project coordination or account management
• Strong organizational and prioritization skills
• Ability to manage multiple projects in a deadline-driven environment
• Outstanding communication and interpersonal skills
• Proactive problem solver with a customer-focused mindset
• Strong attention to detail and ability to thrive in a fast-paced setting

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thriveat work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health dental life disability and travel insurance
• Paid time off
• Employee perks such as discounts on insurance wireless plans travel and more
• Career development opportunities
• A dynamic inclusive work environment where your voice matters and your growth is supported

EEO

TC Transcontinental is committed to fair transparent and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.

TC Transcontinental is an equal opportunity employer committed to fostering a diverse inclusive and accessible workplace. We prohibit discrimination and harassment of any kind based on race color religion sex gender identity or expression sexual orientation age national origin disability veteran status or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environmentpromoting dignity independence integration and equal opportunity for all including persons with disabilities. Accommodations including alternative formats will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact

Send us your application. Create something with TC Transcontinental.

Employment Type : Full-Time
Experience: years
Vacancy: 1