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Les Chocolats Favoris Inc.
Chocolate shop Team LeadLes Chocolats Favoris Inc. • Kelowna, Regional District of Central Okanagan, Canada
Chocolate shop Team Lead

Chocolate shop Team Lead

Les Chocolats Favoris Inc. • Kelowna, Regional District of Central Okanagan, Canada
15 days ago
Salary
CA$25.00 hourly
Job type
  • Full-time
Job description

About the Role

Chocolats Favoris Kelowna is looking for a hospitality superstar! We are hiring a dynamic, Chocolate Shop Team Lead that thrive in working in a fast pace and constantly evolving environment to deliver stellar customer experiences based on the company standards. We are after someone adaptable, coachable and positive.

Responsibilities

  • Lead by example and create a positive, motivating impact on the team
  • Maintain high standards of hygiene, cleanliness, and product care (including cleaning and maintaining the ice cream machines)
  • Be responsible for opening and closing procedures
  • Act as a trusted key holder and support daily store operations
  • Ensure service quality and brand standards are consistently upheld

Other Responsibilities & General Skills

  • Strong hospitality customer service orientation with a friendly and professional demeanour
  • Ability to work well in a team environment and have a positive impact
  • Be responsible for maintaining the company’s renowned "Magical Experience" in store
  • Ensure that company standards, with respect to quality, hygiene, maintenance and health and safety, are understood and adhered to
  • Strong communication skills in English; bilingual abilities are a plus
  • Previous experience in retail sales, merchandising, or technical sales preferred
  • Ability to demonstrate products effectively through demos
  • Basic math skills for cash handling and transaction accuracy
  • Showing versatility and adapting well in a fast pace work rhythm with constant evolving moving pieces.
  • Excellent time management skills to prioritize & manage tasks efficiently during busy periods

Perks of the job

  • Potential growth within the company
  • Tips on top of salary (expect an extra $5-$7+ per hour), store discount & free treats
  • Monthly rewards!

Schedule

  • ~25 - 35 hours a week
  • Must be available for closing shifts (10:30pm/11pm)
  • Must be available weekends
  • *Happy to work around your schedule as long as we can define a happy medium together!

We look forward to building something magical together!

#J-18808-Ljbffr
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Chocolate shop Team Lead • Kelowna, Regional District of Central Okanagan, Canada

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