Talent.com
Dexterra
Account DirectorDexterra • Burnaby, British Columbia, Canada
Account Director

Account Director

Dexterra • Burnaby, British Columbia, Canada
19 hours ago
Job type
  • Full-time
Job description
Job Description

WHAT’S THE JOB?

As an Account Director supporting Simon Fraser University, you will lead a dedicated facilities management team and oversee the delivery of high-quality custodial services across a dynamic post-secondary campus environment. Serving as the primary point of contact for the client, you will be responsible for ensuring exceptional service delivery, managing budgets, maintaining health and safety compliance, and driving operational excellence. By fostering strong partnerships with university stakeholders and leading a diverse workforce, you will play a key role in creating a clean, safe, and welcoming campus for students, faculty, staff, and visitors—while advancing your leadership career with Dexterra.

Key Responsibilities:

  • Lead revenue growth and ensure profitability for assigned accounts
  • Build and maintain strong client relationships through excellent service delivery
  • Provide strategic and operational leadership across a portfolio of commercial janitorial contracts within government and public sector environments.
  • Manage, mentor, and inspire on-site teams to achieve performance goals
  • Identify and pursue new business opportunities to drive account growth
  • Conduct regular site visits and quality audits to ensure adherence to service and compliance standards.
  • Oversee resource planning, scheduling, and workforce optimization
  • Recruit, onboard, and train team members to support operational success
  • Ensure compliance with safety standards and quality assurance protocols
  • Drive client satisfaction and long-term account retention

Qualifications

WHO ARE WE LOOKING FOR?

  • Minimum of 2 years of management experience and directing a team in facility services or related field
  • Proficiency in Microsoft Office 365 and other software applications
  • Ability to effectively use hand-held computer technology
  • Proven experience in recruiting, training, retaining and managing employee performance, including progressive discipline
  • Strong communication skills with the ability to interact professionally with clients at all levels
  • Ability to maintain excellent relations with People – employees, client and customers
  • Familiar with health, safety and environmental management systems
  • A clear criminal record check is required for this role.


Additional Information

WHAT’S IN IT FOR YOU?

  • Be part of an industry that's more important than ever!
  • Employee Referral Program!
  • Career advancement opportunities.
  • Whereas other companies are downsizing, we are growing!
  • Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND1

Create a job alert for this search

Account Director • Burnaby, British Columbia, Canada

Similar jobs

Enterprise Unit Account Director Role

Clever Digital MarketingVancouver, Metro Vancouver Regional District, CA
Full-time

Take charge at Clever Digital Marketing as an Account Director for the Enterprise Unit, located in Montreal, QC or open to remote applicants.Manage high-budget accounts with confidence and clarity.... Show more

 • Promoted

Account Sales Manager

Red-BullSquamish, Squamish-Lillooet Regional District, CA
Full-time

Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts.You will inc... Show more

 • Promoted

Account Sales Manager

Red BullSquamish, Squamish-Lillooet Regional District, CA
Full-time

Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts.You will inc... Show more

 • Promoted

Account Director for SaaS Solution | REMOTE (Ontario)

GatekeeperVancouver, Metro Vancouver Regional District, Canada
Remote
Full-time

Gatekeeper is the ONLY unified contract & third‑party‑risk management platform that protects compliance‑centric organisations by delivering company‑wide control to reduce risk and cost.Powered by o... Show more

 • Promoted

Enterprise Sales Director, Payments Industry

MQ Referrals OnlyVancouver, Metro Vancouver Regional District, CA
Full-time

Shape the future of payments as an Enterprise Sales Director.Drive sales strategy and manage teams to provide exceptional service to Fortune 1000 organizations in the fintech space.In this pivotal ... Show more

 • Promoted

Remote Enterprise CSM: Strategic Account Leader for Brands

SOCiVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading AI marketing solutions provider is seeking an experienced Enterprise Customer Success Manager in Vancouver.The successful candidate will drive revenue growth initiatives, lead strategic i... Show more

 • Promoted

Account Manager to Independent Revenue Director

Your Paths To LifeVancouver, Metro Vancouver Regional District, CA
Full-time

A leading professional coaching firm in Canada seeks an experienced Business Mentor for Professionals.You will leverage your sales expertise to qualify high-value clients and scale your own busines... Show more

 • Promoted

Account Manager, Strategic Sales Role

Arc'teryx EquipmentNorth Vancouver, Metro Vancouver Regional District, CA
Full-time

Elevate Arc'teryx’s professional partnerships as an Account Manager in Strategic Sales.This hybrid position emphasizes building long-standing relationships to drive mutual growth with strategic acc... Show more

 • Promoted

Senior Account Manager

Dye & Durham CorporationVancouver, Metro Vancouver Regional District, CA
Full-time

Seniority level: Mid-Senior level.Job function: Sales and Business Development.Drive revenue growth by identifying, qualifying, and closing new business opportunities with prospective clients.Manag... Show more

 • Promoted

Regional Account Director, Emerging Accounts and Growth

Global Talent Alliance, CanadaVancouver, Metro Vancouver Regional District, CA
Full-time

A global technology company is seeking a Regional Account Director for Emerging Accounts in Ottawa.The role emphasizes building relationships to maximize product sales and identifying new business ... Show more

 • Promoted

Account Director (Remote - North America)

App Growth NetworkVancouver, Metro Vancouver Regional District, Canada
Remote
Full-time

App Growth Network is a leading mobile app marketing agency based in North America.We are a team of mobile growth enthusiasts driven to see our global client’s apps succeed.We work with innovative ... Show more

 • Promoted

Account Manager

TruVancouver, Metro Vancouver Regional District, CA
Full-time +1

We are not just a digital agency; we're architects of online experiences, innovators in the digital landscape, and partners in our clients' success stories.Our journey began with a simple yet power... Show more

 • Promoted

Account Manager

DEPT®Vancouver, Metro Vancouver Regional District, CA
Full-time

Senior Account Executive in our Global Studios team.Responsible for managing creative and technical projects across accounts, ensuring consistent and successful delivery of multiple campaigns.Works... Show more

 • Promoted

Strategic Accounts - Partnerships Director

DeliverectVancouver, Metro Vancouver Regional District, CA
Full-time

Strategic Accounts - Partnerships Director at Deliverect.The Strategic Accounts team drives growth with our largest enterprise customers by building consultative partnerships that simplify digital ... Show more

 • Promoted

Director, Strategic Accounts- Spain

Corinex Communications Corp.Vancouver
Full-time

At Corinex, we are driving the future of energy with cutting-edge Broadband over Power Line (BPL) technology.As a global leader in smart grid solutions, we enable utilities to enhance grid visibili... Show more

 • Promoted

Leadership Training for Account Directors

DexterraRichmond, Metro Vancouver Regional District, CA
Full-time

Enhance your career with Dexterra Group as an Account Director in Training specializing in janitorial services.Engage in a full-time, immersive program that nurtures future leaders in facilities ma... Show more

 • Promoted

SaaS Account Manager with Lillio

Lillio (formerly HiMama)Vancouver, Metro Vancouver Regional District, CA
Full-time

Elevate early childhood education by becoming an Account Manager at Lillio.Engage with childcare centers, ensuring they leverage our innovative platform effectively.Lillio is looking for a consulta... Show more

 • Promoted

Account Manager

Ritchie Bros.Burnaby, Metro Vancouver Regional District, CA
Full-time

Account Management team is the front line of our business and is directly responsible for the generation of new business through inbound and outbound channels while forging long term relationships.... Show more

 • Promoted

Account Director - Commercial Insurance

HardenSurrey, Metro Vancouver Regional District, Canada
Full-time

Account Director - Commercial Insurance.Account Director – Commercial Insurance.Looking for a lucrative opportunity to build a book of business and enjoy the benefits of unlimited earning potential... Show more

 • Promoted

Account Manager

DULCEDO ManagementVancouver, Metro Vancouver Regional District, CA
Full-time

We use AI tools to support parts of the hiring process, but final hiring decisions are made by humans.For more details on data processing, please contact us.We’re looking for an Account Manager to ... Show more