Server Support Technician

Job#: 3033732

Job Description:

Job Title: Data Center Support Technician (Server Infrastructure)

Location: Mackenzie, BC (100% Onsite – Relocation Required)

Contract Length: 12 Months

Position Overview

We are seeking a hands-on Data Center Support Technician to support day-to-day operations within a large enterprise server environment. The successful candidate will be responsible for maintaining server infrastructure, coordinating maintenance activities, supporting hardware break/fix processes, and ensuring the overall health and operational readiness of the data center.

This is a fully onsite role based in Mackenzie, BC. Candidates must be willing to relocate and work onsite five days per week without exception.

Required Skills & Experience

• Strong hands-on server hardware experience
• Experience supporting PowerEdge Rack and Tower servers
• Experience administering or supporting Red Hat Enterprise Linux (RHEL) and Ubuntu operating systems
• Experience working within large-scale server or data center environments
• Strong troubleshooting and operational support skills
• Comfortable working in a physically demanding data center environment

Nice-to-Have Skills

• Experience supporting PowerEdge XE servers

Key Responsibilities

Data Center Operations

• Support day-to-day data center activities and infrastructure operations
• Proactively monitor the data center environment and identify potential issues, including hardware alerts, environmental concerns, and operational risks
• Escort field service engineers and maintenance personnel as required
• Manage parts inventory and logistics processes (training provided)

Infrastructure Management

• Maintain accurate documentation, including: Server serial numbersRack elevationsRunbooksAsset inventoriesEnvironment documentation
• Coordinate scheduled maintenance activities with customer teams, including: Power maintenanceCooling maintenanceContainment wall maintenanceInfrastructure upgrades

Server Administration & Support

• Perform BIOS lifecycle management and updates
• Support user administration tasks
• Execute server patching and update activities
• Troubleshoot and coordinate hardware break/fix activities with vendor support teams
• Assist with server firmware, software, and platform version updates as directed by customer stakeholders

Training Requirements

• The selected candidate must complete XE Server Training prior to the start of the assignment.
• Successful completion of the training is mandatory before beginning onsite responsibilities.

Additional Requirements

• Must be willing to relocate to Mackenzie, British Columbia and work onsite 100% of the time.
• No remote, hybrid, or travel-based work arrangements are available.
• Compensation rate is all-inclusive; no additional travel or relocation expenses will be reimbursed.
• Must understand and be prepared for the realities of a remote northern location, including weather conditions and transportation requirements.

Environmental Readiness

Candidates must:

• Be comfortable working in challenging weather conditions, including harsh winter environments.
• Have access to reliable transportation suitable for winter driving conditions.
• Understand that walking or cycling may not be practical year-round due to weather and road conditions.
• Be prepared to travel safely to and from the work site during all seasons.

Employment Type

• 12-Month Contract
• Full-Time
• 100% Onsite (Monday–Friday)

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.