Field Service Engineer

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Location: Bedford, Nova Scotia, CA, B4B 1G9

DRS Pivotal Power, Inc. is located in Bedford, Nova Scotia. DRS Pivotal Power is a leader in the design, development and manufacture of high reliability power conversion equipment for mission critical applications supporting all branches of the military in Canada, the US and many countries abroad. All products are designed and manufactured in house by our growing team of over 100 employees. DRS Pivotal Power is part of the Leonardo DRS Naval Electronics group and has currently over 30,000 fielded units boasting a field reliability of over 99%.

Job Summary

Reporting to the Supervisor – Repair and Overhaul, the Field Service Engineer will support routine field Service activities in operating environments at depots, training sites, and customer field operations with training, operation or repair

As a Field Service Engineer, your main responsibilities will include (but are not limited to):

• Supports routine Field Service repair and overhaul in operating environments at customer facilities, training sites, and customer field operations involving training, operation, or repair
• Troubleshoots technical issues involving DRS-specific equipment at military and commercial field locations
• Takes complex issues that cannot be resolved by lower-level technicians and work with engineering remotely to resolve them
• Determines solutions for routine technical problems by working remotely with the DRS engineering head office in Kanata, Ontario
• Demonstrates the ability to work independently with or without supervision
• May interface directly with customer personnel to address technical support issues either in person or by phone
• Works at remote locations under supervision of others, including Navy personnel
• Provides regular reports on progress and status, including technical field service reports or issue summaries
• Completes assigned tasks on time and meets technical requirements
• Communicates clearly, both verbally and in writing, with company personnel and customers as required
• May participate in the preparation of less complex proposals
• Attends appropriate engineering, customer or business meetings
• Provides input and recommends process improvements. Supports, communicates, reinforces, and defends the mission, values, and culture of the organization.
• Travel to customer sites as and when required.

What you require to be successful in the role:

• Possession of a bachelor’s degree or College Diploma in Electrical engineering or Electrical Engineering Technology from a recognized post-secondary institution
• Minimum of one (1) years of experience in electrical design in a light manufacturing environment
• EET or P. Eng. designation, and eligible for registration with Engineers NS
• Familiarity with the application of military and commercial standards to electrical designs is required
• Experience reading schematics and engineering specs, with a strong ability to troubleshoot
• Demonstrated understanding and strong interests in power electronics and power converters design
• Demonstrated application of electronic theory, principles of electrical circuits, testing procedures and related knowledge to construct and debug power electronics circuitry in relation to the design of power conversion equipment
• Knowledge of RS232 communication protocols, Linux operating systems, communications systems, and audio circuitry is considered an asset.
• Works well within a team.

Benefits of working with DRS

• A motivating team-based environment where your achievements matter
• An opportunity to work on industry leading edge technology
• Flexible work hours and a compressed work week to promote a healthy work/life balance
• Industry leading wellness program including:
  • Access to Employee and Family Assistance Program
  • Permanent fulltime employees enjoy Health, dental, and vision coverage available on first day of hire at no cost to the employee with access to virtual healthcare
• Competitive compensation including:
  • Reimbursement for professional development initiatives and memberships plus access to free online learning resources
  • Registered Retirement Savings Plan with matching company contributions with access to complimentary financial planning
  • Maternity and Parental leave top-up
  • Vacation, personal days, sick leave, and additional company paid days off

About DRS Pivotal Power

DRS Pivotal Power Inc., a subsidiary of Leonardo DRS, is a leader in the development and manufacture of high reliability power conversion equipment for mission critical military applications. DRS Pivotal Power is part of the Naval Electronics Canada Group.

All applicants must fulfill requirements for Canadian security clearance.

Applicants requiring a disability related accommodation to participate in the recruitment process are to advise Human Resources.

DRS Pivotal Power Inc. is an equal opportunity employer.

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Our Vision. To be the leading mid-tier defense technology company in the U.S.

Our Values. The Leonardo DRS culture is defined by our Core Values and Principles:

• Integrity
• Agility
• Excellence
• Customer Focus
• Community & Respect
• Innovation

We strive to uphold them in all aspects of our business practices to inspire our employees and provide outstanding support for our customers.

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