Systems Administrator - Managed Services

Salary: $65,000 - 65,000 per year

Requirements:

• We are looking for 3–5+ years of experience in technical support within an MSP or similar environment.
• We need strong hands-on experience with the Microsoft ecosystem, including Windows Server, Microsoft 365, and Azure.
• We require a solid grasp of networking concepts such as TCP/IP, VLANs, VPNs, and firewalls.
• Experience with endpoint management and security tools is needed.
• Knowledge of backup and disaster recovery solutions, preferably Veeam, is required.
• Experience with RMM and PSA platforms such as NinjaOne, Atera, or ConnectWise is expected.
• PowerShell or other scripting skills are an asset.
• Experience supporting hybrid environments that combine on-premises and cloud systems is important.
• Strong troubleshooting and analytical ability is required.
• Clear, professional communication with clients and colleagues is essential.
• We value high accountability and a strong sense of ownership.
• The ability to manage multiple tickets and priorities efficiently is required.
• Attention to detail and a commitment to quality resolution are important.
• We are looking for someone who works well in a team and is willing to support and mentor others.
• A continuous-learning mindset and interest in advancing technical skills are valued.
• Alignment with EOS structure and accountability practices is expected.
• A reliable commute to Chilliwack, BC, or willingness to relocate before starting, is required.
• MSP experience of 3 years is required.
• A valid driving licence is required.
• Microsoft certifications are preferred.

Responsibilities:

• We serve as a Tier 2/3 escalation point for complex technical issues.
• We troubleshoot and resolve advanced problems across servers, networks, endpoints, and cloud platforms.
• We support and maintain Microsoft environments, including Windows Server, Microsoft 365, Azure, and Entra ID.
• We manage incidents, service requests, and escalations while meeting SLA targets.
• We perform root cause analysis and implement durable long-term fixes.
• We assist with client onboarding, migrations, and upgrades.
• We work to improve system performance, reliability, and security.
• We support backup and disaster recovery systems such as Veeam or similar tools.
• We document solutions, procedures, and client environments clearly.
• We collaborate with the service desk and project teams to ensure consistent service delivery.
• We mentor junior technicians and help strengthen their technical development.
• We identify opportunities to standardize and improve client environments.

Technologies:

• Azure
• Cloud
• Support
• Microsoft 365
• PowerShell
• Security
• TCP/IP
• Veeam
• Windows
• Office 365

More:

We are Myriad Information Technology Solutions, an independently held, full-service technology, sales, and creative design company based in Chilliwack, BC. We are a focused, driven team delivering secure, scalable, client-centered IT solutions. Our culture is guided by our E.L.I.T.E. Core Values: Excellence, Loyalty, Innovation, Transformation, and Ethics. This hands-on Systems Administrator role is part of our service team and is ideal for someone who enjoys advanced troubleshooting, client support, and helping improve service operations across diverse environments. We offer a competitive starting salary from $65,000 per year, along with benefits that include casual dress, company events, dental and extended health care, flexible scheduling, mileage reimbursement, on-site parking, paid time off, tuition reimbursement, and vision care. This is an in-person role based in Chilliwack, BC.

last updated 30 week of 2026