Operations Officer - 58380

We are seeking a detail-oriented and tech-savvy Operations Officer I to join a collaborative, 18-person team at a leading financial institution. This is a 100% back-office role focusing on processing government Requests for Information (RFIs), reviewing financial documentation, and ensuring strict compliance with operational standards. If you thrive in a fast-paced, metric-driven environment and possess a strong foundation in banking, this is an incredible opportunity to build your professional network and secure a long-term career path.

Location: Mississauga, Ontario
Work Model: Hybrid (4 days on-site, 1 day work-from-home)
Schedule: Monday to Friday, 9:00 AM – 5:00 PM or 8:00 AM – 4:00 PM (Overtime available)
Duration: 6 months (With potential for extension and conversion based on performance)
Pay Rate: $22.23/hour

Advantages
Career Growth: High potential for contract extension or permanent conversion based on performance and business needs.
Supportive Culture: Work within a collaborative, diverse, and tightly-knit team environment that values ideas and continuous learning.
Comprehensive Training: Receive a dedicated 3-week onboarding and training period to set you up for success.
Work-Life Balance: Enjoy standard weekday working hours with a flexible hybrid schedule.

Responsibilities
Process government Requests for Information (RFIs) efficiently and accurately while adhering to strict Service Level Agreements (SLAs).
Review, verify, and validate client spending, information, and financial transactions.
Conduct thorough client validation and exercise discretion in managing confidential correspondence and sensitive data.
Ensure necessary due diligence to support the accuracy of all operational transactions and activities.
Escalate non-standard, high-risk, or complex issues appropriately.
Participate fully in team huddles, cross-training, and continuous process improvement initiatives.
Maintain comprehensive knowledge of and strict compliance with operational policies and the Bank Code of Conduct.

Qualifications
Must-Have Skills
Experience: 1–2 years of hands-on experience within a banking or financial environment.
Performance Focus: Prior experience working in an SLA-driven, productivity-metric environment.
Technical Aptitude: Highly tech-savvy with the ability to learn and navigate internal banking systems quickly.
Software Proficiency: Strong command of Microsoft Office 365, particularly Word, Outlook, and Excel.
Education: Post-secondary education.
Soft Skills & Competencies
Exceptional attention to detail and a high degree of accuracy.
Strong multitasking, prioritization, and time-management abilities.
Excellent critical thinking and problem-solving skills.
Strong commitment to confidentiality, compliance, and team collaboration.
Nice-to-Have
Prior experience handling government-based requests or conducting detailed documentation reviews.

Summary
If you are interested in the operations Officer role please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.