Project Manager

Job title: Project Manager (Spanish Speaker)

Location: Mississauga, ON

Hybrid: 3 days on-site

Salary: $100k - $105k depending on experience

We are looking for a Project Manager II to manage project delivery within a multi-client, multi-product banking technology portfolio.

The role is suited for someone who understands software delivery, banking operations, client communication, project governance, risk management, commercial awareness, change control, and the coordination required to successfully implement banking solutions through testing, deployment, go-live, and post-production stabilization.

This role will also support our continued expansion across Latin America. As such, professional proficiency in Spanish is a must to facilitate effective communication with clients and stakeholders throughout the region.

The successful candidate will combine disciplined project management with strong client engagement, commercial awareness, and practical leadership to successfully deliver complex banking technology initiatives across multiple jurisdictions.

Responsibilities:

• Manage end-to-end delivery of assigned banking technology projects, including upgrades, implementations, integrations, migrations, enhancements, and production deployments.
• Develop and maintain project plans, timelines, milestones, deliverables, dependencies, risks, issues, assumptions, decisions, and action logs.
• Work with internal teams to confirm effort estimates, delivery feasibility, technical dependencies, testing requirements, deployment steps, support needs, and readiness criteria.
• Track approved scope against delivery activities; identify and surface potential scope changes, delivery gaps, undocumented requests, or commercial implications before they become issues.
• Monitor project financial health, including approved scope, change requests, resource utilization, delivery effort, and potential commercial impacts, escalating concerns appropriately.
• Act as the project-level point of contact for assigned client initiatives, taking ownership of client meetings, working sessions, testing updates, deployment discussions, issue reviews, follow-up actions, approvals, and stakeholder communications.
• Maintain professional, culturally aware communication with banking stakeholders, executive leadership, technical teams, and third-party vendors across international environments.
• Support client engagements across Latin America by facilitating project delivery, stakeholder communication, and project governance in both English and Spanish, where applicable.
• Coordinate activities across third-party vendors, technology partners, and implementation providers to ensure integrated project delivery.
• Prepare project status reports, executive dashboards, RAID logs, Steering Committee presentations, deployment readiness updates, and portfolio reporting.
• Plan, facilitate, and present project updates during Steering Committee meetings, ensuring executives receive concise progress updates, risks, decisions, and recommended actions.
• Escalate risks, blockers, scope concerns, commercial implications, and delivery constraints early, with clear impact assessments and recommended mitigation strategies.
• Support governance discipline by ensuring project work proceeds with the required approvals, documentation, scope clarity, stakeholder alignment, and commercial oversight.
• Conduct project lessons learned and retrospective sessions, identifying opportunities for continuous improvement.
• Surface potential product improvements, delivery risks, client needs, and commercial opportunities, communicating them to the appropriate stakeholders.
• Understand project dependencies across the broader portfolio and collaborate with other Project Managers to proactively manage shared risks, resource constraints, and delivery priorities.
• Leverage approved AI tools to improve project planning, documentation, reporting, meeting preparation, risk identification, and administrative efficiency while maintaining appropriate governance and confidentiality.

What You Bring

• University degree in Business, Information Technology, Project Management, or equivalent education and experience.
• Professional proficiency in Spanish (spoken and written) is a must to support out growing Latin American client base
• Over 5 years of direct project management experience within banking technology, fintech, or financial services.
• Proven track record managing complex, multi-stakeholder technology projects from initiation through post-production support.
• Ability to manage multiple concurrent projects with shifting priorities and demanding delivery schedules.
• Strong understanding of banking operations, financial controls, auditability, regulatory compliance, client approvals, production readiness, and governance within regulated environments.
• Experience working with international or multi-jurisdictional financial institutions.
• Solid understanding of software development life cycles, implementation methodologies, deployment practices, and production support.
• Experience delivering projects using Waterfall, Agile, and Hybrid methodologies.
• PMP certification preferred.
• Working knowledge of Microsoft Project, Monday.com, Jira, Confluence, SharePoint, or equivalent project management platforms.
• Experience using AI productivity tools (e.g., Claude, ChatGPT, Microsoft Copilot) to improve project delivery is considered an asset.
• Willingness to travel internationally as required.

Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human