Talent.com
The Toronto-Dominion Bank (Canada)
Customer Experience Associate - Cantonese and/or Korean Language Skills an AssetThe Toronto-Dominion Bank (Canada) • West Vancouver, British Columbia
Customer Experience Associate - Cantonese and/or Korean Language Skills an Asset

Customer Experience Associate - Cantonese and/or Korean Language Skills an Asset

The Toronto-Dominion Bank (Canada) • West Vancouver, British Columbia
16 days ago
Job type
  • Part-time
Job description

Description

:

Can you bring your charming self to work and make customer interactionsdelightfulone? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? Ifsothen,take the next step to your future today and apply for the position ofa CustomerExperience Associate. We are expecting an all-around champion who can understand customer needs andadvisebest suited banking solutions for a positive customer experience.

In this role, you will:

  • Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

  • Understand anddeterminecustomer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

  • Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

  • Achieve assigned goals and businessobjectivesby promoting banking solutions and completing business processes ina timelyandaccuratemanner

  • Connect personally with customers toadvisethem appropriately and clearly on banking solutions and processes

  • Help build a positive,diverseandequitablework environment by promoting team effectiveness as well asparticipatingin personal performance development

  • Assistthe team by respecting coworkers, staying dedicated, and keeping everyoneup-to-dateon the status of routine activities

  • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

  • High School diploma and/or 1+ years of relevant experience

  • Undergraduatedegree or equivalent is an asset.

  • Strong administration, organizational,planningand time management skills to work in a fast-paced environment.

  • Hands on knowledge of using MS Office (Word, Excel, and Outlook) andinternet.

  • A go-getterwho can exercise initiative and beaccurateand detail oriented to handle several tasks and changing priorities.

  • A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

* Cantonese and/or Korean language skills are considered an asset for this opportunity.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!Language Requirement (Quebec only):Sans Objet
Create a job alert for this search

Customer Experience Associate - Cantonese and/or Korean Language Skills an Asset • West Vancouver, British Columbia

Similar jobs

Experienced Customer Success Manager for Enterprise Solutions

SOCiVancouver, Toronto
Full-time

Elevate customer success as a strategic account leader focusing on transformative growth initiatives.This hybrid position emphasizes building relationships and driving proactive strategies for top-... Show more

 • Promoted

Earn Up To $400 Per Day By Playing Games And Taking Surveys

AlmediaLions Bay, Canada
Full-time

Com is an innovative new platform for side hustle seekers who want to earn money online by playing games, taking surveys, and completing various assigned tasks.Since its launch 5 years ago, over 50... Show more

 • Promoted

From Hobby To Income: Turn Gaming Into A Paying Side Hustle

Free Cash by AlmediaLions Bay, Canada
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:Take paid surveys (5-15 minutes each)Test new mobile games and appsShare your ... Show more

 • Promoted

Earn up to $400 per Day by Playing Games and Taking Surveys

AlmediaBowen Island, British Columbia, Canada
Full-time

Since its launch 5 years ago, over 50MN users have earned and withdrawn over $150MN! The platform is rated 4.TrustPilot with over 230k+ reviews, establishing Freecash as one of the highest rated op... Show more

 • Promoted

Earn Money Testing Apps - Remote

AlmediaHorseshoe Bay, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

EA Research Engineer in Game AI and LLMs

Electronic Arts Inc.Toronto, Vancouver
Full-time

Elevate interactive entertainment as a Research Engineer focusing on Large Language Models at Electronic Arts.This impactful role allows you to pioneer groundbreaking applications for gaming techno... Show more

 • Promoted

Work From Home Fast & Serious 100% Free - No experience

Clubshop | USLions Bay, British Columbia
Remote
Full-time

Discover The System MyLeadBiz  That’s Helping Newbies Earn Daily.Turn free traffic into  $100+ per day  with this beginner-friendly biz opp strategy.No product or tech skills n... Show more

Service Lead (Albreda Lodge Winter 2026-2027)

Mike Wiegele Helicopter SkiingBritannia Beach, British Columbia, Canada
Full-time

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.At Mike Wiege... Show more

 • Promoted

Kitchen Porter (Albreda Lodge Winter 2026-2027)

Mike Wiegele Helicopter SkiingBritannia Beach, British Columbia, Canada
Full-time

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.At Mike Wiege... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausBowen Island, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausBowen Island, BC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Remote: Get Paid to Play Games

Free Cash by AlmediaLions Bay, Other, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo... Show more

 • Promoted

Experienced Data Analyst: Mobile Gaming

Electronic Arts Inc.Toronto, Vancouver
Full-time

Help shape Covet Fashion's future at Electronic Arts as an Experienced Data Analyst.This role focuses on utilizing data insights to enhance player engagement and inform product strategies.You will ... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaSandy Cove, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Reservations Coordinator

Mike Wiegele Helicopter SkiingBritannia Beach, British Columbia, Canada
Full-time

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.At Mike Wiege... Show more

 • Promoted

MAC PARK ROYAL-FREELANCE ON CALL ARTIST:Beauty Advisor/Artist Beauty Advisor

Estée Lauder CompaniesWest Vancouver
Full-time

As one of our highly skilled make‑up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalised in‑store experience... Show more

 • Promoted

Earn Extra Income - Remote

AlmediaBowen Island, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Account Executive Specializing in B2B SaaS for Multi-Location Brands

SOCi.aiVancouver, Toronto
Full-time

Elevate your career as an Account Executive focused on B2B SaaS solutions for multi-location enterprises.Use your sales expertise in a hybrid model to identify and grow market opportunities.As an A... Show more

 • Promoted

From Hobby to Income: Turn Gaming into a Paying Side Hustle

Free Cash by AlmediaLions Bay, Other, Canada
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo... Show more

 • Promoted

Insurance Advisor (Vanouver, BC) Point Grey

Westland Insurance Group Ltd.West Vancouver
Full-time

Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an.Do you love to talk about insurance and provide exceptional client service? If so, ... Show more