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iA Financial Group (Industrial Alliance)
VIP Client Relations Specialist at iAiA Financial Group (Industrial Alliance) • Quebec, Capitale-Nationale, Canada
VIP Client Relations Specialist at iA

VIP Client Relations Specialist at iA

iA Financial Group (Industrial Alliance) • Quebec, Capitale-Nationale, Canada
17 days ago
Job type
  • Full-time
Job description
Become a VIP Client Relations Specialist at iA, where your role is pivotal in supporting high-potential advisors within the life insurance sector. Through personalized service, you'll enhance clients' confidence about their future. This role requires strong expertise, with 6 to 8 years in a similar capacity. You will engage in independent case resolution and maintain essential business relationships, contributing to the strategic growth within the mid-market segment that iA strives for. Key Responsibilities: • Provide personalized service experiences tailored to advisor needs • Analyze complex client cases and action appropriate solutions • Follow up on case status, ensuring clarity and consistency • Collaborate with various teams to drive case progression • Propose improvements for increased productivity Requirements: • 6 to 8 years in a relevant role with a college diploma • Experience in life insurance products is essential • Strong communication and critical thinking skills • Detail-oriented with rigorous prioritization practices • Fluency in French and advanced English essential Impact client relationships positively through diligent support and expertise at iA. #J-18808-Ljbffr
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VIP Client Relations Specialist at iA • Quebec, Capitale-Nationale, Canada

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