Senior ERP-SAP Solution Manager

Job Description

:The ideal candidate will be a hands-on technical leader with strong SAP experience of at least 7 years across solution delivery, including both implementation and sustainment with at least 4 years in providing senior level guidance in complex enterprise environments. This role requires someone who can take ownership, lead by example, mentor team members, and help establish a collaborative and scalable engineering culture. The candidate should be technically strong while also promoting knowledge sharing, documentation, and teamwork.Preferred Qualifications:Lead and contribute to the design, development, and support of cloud-native enterprise applications.Quickly understand existing architecture, integrations, workflows, and business processes within platform.Work closely with architects, business analysts, QA, and operations teams to deliver scalable and reliable solutions.Troubleshoot complex production and integration issues across multiple systems.Drive technical excellence, coding standards, best practices, and system stability.Mentor intermediate and junior developers and encourage collaborative development practices.Promote proper documentation, knowledge sharing, and reduction of dependency on individual contributors.Participate in architecture discussions, technical solutioning, code reviews, and release planning.Help modernize and optimize existing applications, workflows, and data processing pipelines.Strong hands-on experience with Success Factors (SF) including Employee Central (EC), Employee Central Benefits (ECB), and Employee Payroll (ECP) with hands-on experience in supporting payroll integrations and workforce management systems such as Workforce Software. Hands on expertise with modules such as Success Factors, SAP S/4HANA Finance, Procurement, Concur and Workforce Software.Proven experience in designing, implementing and supporting SAP Integrations using modern integration patterns and platforms including APIs, middleware and SAP Integration Tools.Strong functional expertise in HR and payroll with working knowledge or experience in finance and procurement process (eg. GL, AP/AR, Procure-to-Pay)Experience with SAP S/4HANA and/or SAP Concur implementation or solution design.Hands on experience with ITSM Framework aligned with ITIL principles, including incident, problem, change and release management. Strong technical knowledge of the SAP ecosystem including SAP Business Technology Platform (BTP), SAP Integration Suite and API-based integration architecture.Practical experience using ServiceNow, Azure DevOps and SAP4Me for ticket management, workflow automation, and service delivery including integration with SAP environments.Experience with enterprise governance and delivery frameworks including familiarity with SAP Activate, COBIT or similar methodology.Understanding of cybersecurity, identity and access management, segregation of duties, active controls and data governance within SAP Environments.Demonstrated ability to analyze complex issues, perform root cause analysis and deliver practical, scalable solutions across functional and technical domains.Strong communication skills with ability to translate complex technical concepts into business-friendly language for stakeholders at all levels.Proven experience with vendors, implementation partners, AMS providers and cross-functional teams with the ability to influence outcomes and ensure alignment with enterprise standards.Ability to balance strategic thinking with hands-on-delivery and operational support, ensuring both immediate issue and long-term solution sustainability. Nice to Have Skills:Experience working in public sector or highly regulated environment.Experience of working for a Canadian client.Familiarity with Canadian HR Policies, Regulations and Payroll rulesExperience in supporting, integrating or implementing enterprise applications such as Warehouse Management systems (WMS), SAP ARIBA, Construction Project Management (SPM) solutions, Capital Budgeting Forecasting (CBF) Systems or Annual Business Budgeting (ABB) platforms is considered a strong asset.Nice to Have Certifications:SAP Success Factor Employee Central and /or Employee Central Payroll (ECP).Workforce Software Certified Consultant (Time and Attendance, Workforce management or related WFS certificationITIL Foundation certificationSAP Certified Technology Associate -SAP Integration Suite (for SAP BTP)SAP Certifications (eg. SAP Certified Application Associate)Estimated annual compensation range for this role will be as follows:In Ottawa, ON: $, to $, EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.