HVAC Counter Service Clerk — Bilingual — Saint-Bruno

Become a Customer Service Expert in the Specialized HVAC Sector in Saint-Bruno-de-Montarville!

Do you have a natural curiosity for technical fields and a genuine passion for helping and advising clients? Our client, a recognized leader in the HVAC (heating, ventilation, and air conditioning) industry, is seeking a Counter Sales Representative to join their team in Saint-Bruno-de-Montarville.

At the heart of the action, you will combine specialized customer advising, counter order management, and administrative support. You will work in modern, high-end facilities within a stimulating team environment.

Why This Opportunity Stands Out:
- Comprehensive Training Provided: No prior HVAC experience? The company fully invests in your learning from day one!
- Exceptional Work Environment: Clean, modern, and well-structured facilities.
- Versatile Role: A perfect balance between technical customer service and administrative support.

Advantages
Competitive hourly wage between $24.00 and $25.00 depending on experience.

Permanent full-time position (40h/week) with a stable day schedule.

Two weeks of paid leave between Christmas and New Year's Day (two out of every three years).

Four personal/sick days per year. Complete group insurance package and paid overtime.

Brand new, clean, and stimulating work environment in Saint-Bruno-de-Montarville.

Gradual, structured training on products and internal systems.

Responsibilities
Greet customers at the counter and assist with technical needs regarding parts and equipment.

Review technical plans and specifications to accurately identify replacement parts.

Ensure rigorous data entry and order management in the ERP system (SAP Business One).

Manage email communications and answer calls from customers and partner branches (notably in the Maritimes).

Process price inquiries and handle product return requests.

Work closely with the technical team to deliver outstanding service.

Qualifications
Education or Experience: Vocational diploma (DEP) in Electricity, Electromechanics, Electronics, or Plumbing OR 2 to 3 years of experience in a technical customer service or parts clerk role (HVAC, automotive, or specialized retail).

Technical Aptitude: Ability to read basic technical documentation and strong proficiency with computer tools (Excel, ERP).

Language Skills: Good functional level of English (7/10) required to communicate with branches outside Quebec.

Desired Profile: Proactive candidate known for intellectual curiosity, eagerness to learn, and strong team spirit.

Mobility: Must possess a personal vehicle to commute to the workplace.

Summary
Interested in this challenge?

Apply online today and send your resume to Tsolere at: tsolere.gracia.antabi@randstad.ca.

Looking forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.