Talent.com
Appear
Account ManagerAppear • Toronto, Ontario, Canada
Account Manager

Account Manager

Appear • Toronto, Ontario, Canada
5 days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Appear helps brands get cited by AI: ChatGPT, Perplexity, Google AI Overviews, Gemini. We're growing, our customer base is growing, and we need someone who can make sure that growth compounds. This role owns what happens after the contract is signed.

Context

AI search is moving fast. So is our clients' understanding of it. When a brand signs with Appear, they're often at the start of a journey. They don't yet know how to read their AI visibility data, how to translate it into content decisions, or how much is at stake.

The AM role is to close that gap: turn early adopters into believers, believers into advocates, and find the natural expansion opportunities that come from proving results. Retention here isn't about keeping accounts quiet. It's about helping them see what's possible.

Tasks

  • Own a portfolio of accounts from day one: onboarding, activation, and ongoing success.
  • Run structured quarterly business reviews that connect Appear's data to each client's commercial outcomes, not just activity metrics.
  • Identify expansion opportunities within existing accounts: additional brands, markets, or verticals where AI visibility matters and we're not yet working.
  • Manage renewals proactively. You know what's at risk before it's at risk, and you act on it early.
  • Be the voice of the customer internally. If clients are confused, struggling, or seeing something we're not, that signal reaches product and marketing through you.
  • Use AI natively for account research, QBR prep, renewal forecasting, and follow-up. This is expected, not a bonus.

Requirements

  • 2+ years in an account management, customer success, or renewal-owning role in B2B SaaS.
  • Comfortable with commercial conversations. You can discuss pricing, ROI, and contract terms without deferring to sales.
  • Strong at asking the right questions in client meetings, not just presenting.
  • Genuinely curious about AI and how it's changing search. Clients will ask hard questions and you need to hold your own.
  • Organised and proactive: you manage your book of business systematically, not reactively.
  • Fluent in English. Spanish or other European languages are a plus for our client base.

Nice to have

  • Background in SEO, content marketing, or digital agency work. You'll speak your clients' language immediately.
  • Experience managing accounts across legal, healthcare, financial services, or professional services verticals.
  • Familiarity with HubSpot, GoHighLevel, Salesforce, or similar CRM for account tracking and renewal management.
  • You've been an early CS or AM hire before and understand what it means to build the function as you run it.


Appear is building the infrastructure that helps brands get cited by AI: ChatGPT, Perplexity, Google AI Overviews, Gemini. We're early, we're growing fast, and we need someone who can sell a category that didn't exist two years ago.

Create a job alert for this search

Account Manager • Toronto, Ontario, Canada

Similar jobs

Account Manager

IconToronto, ON, CA
Full-time

Helping SaaS companies scale Engineering teams.Icon Technologies is a modern recruitment agency specializing in permanent placements across tech and non tech industries.We partner with high growth ... Show more

 • Promoted

Account Manager

BURKERT CANADA INCToronto, ON, CA
Full-time

BURKERT CANADA in Burlington, Ontario, is a prominent organization with a focus on simplifying the enitire control loop and delivering innovative, regenerative fluidic solutions.The company is reco... Show more

 • Promoted

Account Manager

Apollo Health and Beauty CareToronto, ON, CA
Full-time

Apollo Health & Beauty Care (Apollo) is a premium developer of private label and control label health & beauty care products and leverages unique expertise and experience in developing national bra... Show more

 • Promoted

Account Manager

UNAVAILABLEToronto, ON, CA
Full-time

Veritas – an award-winning marketing and PR agency - is in the market for a PR unicorn with a leadership mindset, who is equal parts creative and culturally dialed in.One who lives and breathes the... Show more

 • Promoted

Account Manager

Fiscal.aiToronto, ON, CA
Full-time

Compensation: $100,000 - $120,000 Base Salary ($160,000 - $180,000 + OTE Uncapped).Location: Hybrid (3 days/week in Toronto HQ) | Remote considered for top-tier performers.Combining a powerful rese... Show more

 • Promoted

Account Manager

RohaToronto, ON, CA
Full-time

From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical ... Show more

 • Promoted

Account Manager

EZ2 Automate Inc.Toronto, ON, CA
Full-time

In this role, you will be reporting to the operations manager, and help support dealership clients with warranty claim submissions, audits, and issue resolution while working closely with internal ... Show more

 • Promoted

Account Manager

TransPerfectToronto, ON, CA
Full-time

Account Manager – Financial Services.Do you want to work for a global leader in AI and technology? Are you passionate about helping financial institutions improve communication with multilingual cl... Show more

 • Promoted

Account Manager

TruToronto, ON, CA
Full-time +1

We are not just a digital agency; we're architects of online experiences, innovators in the digital landscape, and partners in our clients' success stories.Our journey began with a simple yet power... Show more

 • Promoted

Account Manager -North America

Creative Clicks B.V.Toronto, ON, CA
Full-time

We are lookingto hire an Account Manager to join our team! We are looking for self-starters and go-getters with an entrepreneurial mindset who will thrive in a fast-paced and rewarding start-up env... Show more

 • Promoted

HEB Bilingual Loyalty Account Manager

HomeEquity BankToronto, ON, CA
Full-time

Become a Bilingual Loyalty Account Manager at HEB, where you'll develop strategic client retention efforts and enhance client relationships.This hybrid role is pivotal in maximizing loyalty.In this... Show more

 • Promoted

Account Manager

Ritchie Bros.Toronto, ON, CA
Full-time

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicle... Show more

 • Promoted

Account Manager

SpiriaToronto, ON, CA
Full-time

We are looking for an Account Manager who will play a key role in developing strong, lasting trust‑based business relationships with our clients.In this role, you will be responsible for a portfoli... Show more

 • Promoted

Account Manager

TecTamminaToronto, ON, CA
Full-time +1

Sells products and/or services and manages relationships of large named accounts to ensure satisfaction, account retention, and continued revenue growth and profitability.Responsible for business d... Show more

 • Promoted

Account Manager

INNERGYToronto, ON, CA
Full-time

INNERGY is transforming the woodworking industry with purpose built, cloud based ERP software designed exclusively for custom manufacturers.Our platform helps businesses operate smarter, faster, an... Show more

 • Promoted

Account Manager

DAC Group / Canada Ltd.Toronto, ON, CA
Full-time

Move Your Career Forward with DAC as an Account ManagerWho We AreWe are DAC—a global full-funnel performance media agency dedicated to delivering transformative results.With expertise spanning SEO,... Show more

 • Promoted

Account Manager

Hanes-Industries-IncorporatedToronto, ON, CA
Full-time

Terrafix is seeking a high‑performing.As the primary point of contact for customers, you will lead the full sales cycle—identifying opportunities, developing solutions, and delivering value through... Show more

 • Promoted

Account Manager

TeleskopeToronto
Full-time

Teleskope is a leading provider of Employee Community Software, trusted by Fortune 500 companies across over 14 industries, including consulting, retail, banking, healthcare, and IT.Our intuitive p... Show more

 • Promoted

Account Manager

BorderPassToronto, ON, CA
Full-time

BorderPass is on a mission to simplify global mobility.We help international students and workers navigate the complex immigration process by combining legal expertise with powerful technology.Our ... Show more

 • Promoted

Account Manager

JobberToronto, ON, CA
Full-time

Are you a person that thrives on empowering small businesses?.Jobber is a technology platform that helps small home‑service businesses quote, schedule, invoice, and collect payments.Reporting to th... Show more