System Administrator

Salary: $100,000 - 112,500 per year

Requirements:

• We are looking for someone with seven to ten years of experience in systems administration, infrastructure management, or a similar senior IT position.
• We need strong hands-on experience supporting Microsoft-based environments, including Windows Server, Microsoft 365, and Microsoft Entra ID.
• We require experience with networking, virtualization, storage, cloud platforms, and backup technologies.
• We expect a solid understanding of cybersecurity practices, security controls, and risk mitigation.
• You should have a proven track record of troubleshooting and resolving complex infrastructure and systems issues.
• We need experience coordinating IT priorities, workloads, and escalation paths.
• Strong organizational, documentation, and prioritization abilities are essential.
• You must be able to manage competing demands in a fast-paced professional setting.
• Experience in a law firm or professional services environment is considered an asset.
• Strong problem-solving and critical-thinking skills are important.
• You should be comfortable balancing technical, hands-on work with operational coordination responsibilities.
• Clear, professional communication is required.
• We value a practical, solutions-oriented approach.
• You must be dependable, organized, and responsive.
• You should be able to make sound decisions during urgent or high-pressure situations.
• A collaborative mindset and commitment to excellent internal service are important.
• You must be comfortable working with employees at all levels of the organization.

Responsibilities:

• We maintain and support our core IT infrastructure, including servers, networks, cloud services, storage, and enterprise systems.
• We ensure the availability, reliability, and performance of systems across both offices.
• We oversee patching, upgrades, preventative maintenance, backups, and disaster recovery processes.
• We monitor system performance, capacity, and infrastructure requirements.
• We identify opportunities to improve reliability, security, and operational efficiency.
• We maintain accurate technical documentation, procedures, and system records.
• We support and enforce our cybersecurity controls, policies, and standards.
• We monitor the security posture of our infrastructure and cloud environment.
• We identify vulnerabilities and coordinate remediation efforts.
• We assist with security audits, compliance requirements, risk assessments, and incident response.
• We work with internal stakeholders and external providers to strengthen our security environment.
• We establish and coordinate daily and weekly priorities for our IT team.
• We manage workload distribution, coverage, and escalation processes.
• We provide technical guidance and direction to other IT team members.
• We help ensure technical requests, incidents, and projects are handled efficiently.
• We act as the operational point of contact when our Director of Technology is unavailable.
• We serve as the final escalation point for complex infrastructure, systems, and network issues.
• We lead troubleshooting and resolution efforts for critical technical incidents.
• We provide hands-on support for high-priority and business-critical matters.
• We guide team members through advanced troubleshooting and issue resolution.
• We participate in occasional after-hours support for scheduled maintenance or critical incidents.
• We coordinate with technology vendors, consultants, and managed service providers.
• We assist with evaluating, selecting, and implementing new technologies.
• We monitor vendor performance to ensure services meet our operational requirements.
• We support technology projects, system upgrades, and infrastructure improvements.
• We maintain awareness of future capacity, security, and technology needs.

Technologies:

• Cloud
• Support
• Microsoft 365
• Network
• Security
• Windows
• Office 365

More:

We are a well-established, full-service British Columbia law firm with approximately 120 employees across our Vancouver and Surrey offices. We are committed to delivering a high standard of client service while fostering a professional, collaborative, and supportive workplace. This is a full-time, permanent, fully in-office position, and hybrid or remote work arrangements are not available. The role supports both offices and may require occasional after-hours availability for critical incidents and scheduled maintenance. Qualified candidates are invited to apply with a resume outlining relevant systems administration, infrastructure, cybersecurity, and IT leadership experience. All applications and inquiries are handled in strict confidence.

last updated 30 week of 2026