Talent.com
SMS Equipment Inc.
Service Supervisor, UndergroundSMS Equipment Inc. • Val-d'Or, QC, CA
Service Supervisor, Underground

Service Supervisor, Underground

SMS Equipment Inc. • Val-d'Or, QC, CA
18 days ago
Job type
  • Full-time
Job description

SMS is looking for a Service Supervisor, Underground to lead and support underground service operations in Val-d’Or, Quebec. This role is responsible for overseeing day-to-day service activities, supporting technicians, ensuring safe and efficient execution of work, driving customer satisfaction, and contributing to the growth and success of SMS Equipment’s Underground Hard Rock business.

Work Location: Val-d’Or, QC.
Salary: Competitive, depending on experience.
Work Arrangement: Fixed on site – working from the office or customer site each day.
Schedule: Monday to Friday. What You'll Do
  • Lead and coordinate the day-to-day activities of underground service technicians, ensuring work is completed safely, efficiently, and to established quality standards.
  • Plan, organize, and oversee field service, assembly, warranty, and repair activities within the underground business.
  • Support technician development by ensuring compliance with safety, technical training, and operating procedure requirements.
  • Monitor work execution, resource utilization, equipment performance, and scheduling to achieve operational objectives and customer commitments.
  • Review service work, quotations, work-in-progress activities, and warranty documentation to ensure accuracy and timely completion.
  • Collaborate with customers and internal stakeholders to identify, troubleshoot, and resolve equipment performance and technical issues.
  • Promote continuous improvement initiatives that enhance customer experience, operational effectiveness, and service delivery.
  • Support warranty administration processes and maintain clear communication with branch, corporate, and OEM partners.
  • Monitor service performance metrics and contribute to action plans that support operational and business objectives.
  • Foster a safe, professional, and collaborative work environment while providing leadership, coaching, and direction to the team.
What You Bring: The successful candidate will bring demonstrated leadership experience and previous underground mining experience. They will possess a strong understanding of underground mining operations, safety requirements, and the ability to lead teams in a dynamic service environment. Other requirements include:
  • Bilingual communication skills (English and French).
  • Experience supervising or leading employees in an industrial, mining, or heavy equipment environment.
  • Strong focus on safety, risk recognition, and safe work practices in underground operations.
  • Excellent communication, problem-solving, and relationship-building skills.
  • Ability to coordinate multiple priorities while supporting customers and internal stakeholders.
  • Strong organizational and planning skills with a focus on execution and results.
  • Experience working with maintenance, service, or repair operations within mining or heavy equipment environments.

This position is classified as a Frontline Leader role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise) and leadership competencies (people leadership, managing through change and uncertainty, and influence).

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

Pre-Employment This position is safety sensitive. Candidates may be required to complete:
  • Pre-employment medical questionnaire
  • Drug and alcohol test
  • 5-year commercial driver’s abstract
  • Ticket verification

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.

Create a job alert for this search

Service Supervisor, Underground • Val-d'Or, QC, CA

Similar jobs

Site Supervisor - Hydro Quebec Projects

BBA ConsultantsVal-d'Or, Abitibi-Témiscamingue, CA
Full-time

You’ll be part of a team specialized in commissioning electrical systems up to 735 kV.You'll be supported by experts at all times and exposed to a wide range of projects and environments to develop... Show more

 • Promoted

View Current Opportunities

Eldorado Gold CorporationVal-d'Or, Abitibi-Témiscamingue, CA
Full-time

Our Commitment to an Equitable Recruitment Process.Eldorado Gold is committed to being inclusive of diversity – meaning diverse people, thinking and ideas.We strive to make equitable people decisio... Show more

 • Promoted

Heavy Duty Mechanic Underground Technician

4782 Sandvik MIN, CNS - CanadaVal-d'Or, Abitibi-Témiscamingue, CA
Full-time

Transform your career as a Field Service Technician (Heavy Duty Mechanic) in Nunavut! This position focuses on the repair and maintenance of underground mining equipment.We are looking for a dedica... Show more

 • Promoted

Explore Regional Career Opportunities in Gold & Mining

Eldorado Gold CorporationVal-d'Or, Abitibi-Témiscamingue, CA
Full-time

Our Commitment to an Equitable Recruitment Process.Eldorado Gold is committed to being inclusive of diversity – meaning diverse people, thinking and ideas.We strive to make equitable people decisio... Show more

 • Promoted

Field Service Technician

SandvikVal-d'Or, Abitibi-Témiscamingue, CA
Full-time

Sandvik Mining est à la recherche d’un(e).Technicien(ne) de service sur chantier.Chez Sandvik, nous vous offrons un monde de possibilités.Nos diverses activités et notre réseau mondial vous permett... Show more

 • Promoted

Senior Electrical Commissioning Lead – Substations (Canada)

BBA ConsultantsVal-d'Or, Abitibi-Témiscamingue, CA
Full-time

A leading consulting engineering firm in Canada seeks an experienced professional to lead commissioning projects and ensure safety at Hydro-Québec facilities.The ideal candidate will have 8 to 15 y... Show more

 • Promoted

Superviseur de Projets Complexes WSP

WSP in CanadaVal-d'Or, Abitibi-Témiscamingue, CA
Full-time

Avec WSP, devenez Superviseur de Projets Complexes et participez à des réalisations d'envergure au Québec.Ce rôle exige une fine gestion de la sécurité et de l'exécution des travaux.Le Superviseur ... Show more

 • Promoted

Rock Tools Technician

SandvikVal-d'Or, Abitibi-Témiscamingue, CA
Full-time

Sandvik Mining est à la recherche d’un(e).Technicien(ne) en outils de forage.Chez Sandvik, nous vous offrons un monde d’opportunités.Nos activités diversifiées et notre réseau mondial vous permette... Show more

 • Promoted

Lead Engineer — Tailings & Mine Waste

BBA ConsultantsVal-d'Or, Abitibi-Témiscamingue, CA
Full-time

A leading consulting engineering firm in Val-d'Or is seeking a Principal Engineer for mine waste management.The role involves designing systems for tailings and water management, leading project te... Show more

 • Promoted

Underground Rockdrill Technician - SMS Equipment

SMS Equipment Inc.Val-d'Or, Abitibi-Témiscamingue, CA
Full-time

Become an Underground Rockdrill Technician with SMS Equipment in Val d’Or, QC, focusing on diagnostics and component rebuilds.This shop-based role ensures compliance with safety standards while mai... Show more

 • Promoted

Senior Engineer, Rock Mechanics, 10+ Years

BBA ConsultantsVal-D'Or, Canada
Full-time

Role OverviewAs a senior engineer in rock mechanics, you'll apply sound rock mechanic principles to surface mining, underground mining, and civil construction.Type of position: RegularResponsib... Show more

 • Promoted

Trigonometry Private Tutoring Jobs Abitibi- T

SuperprofAbitibi- T, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Electrical and Mechanical Superintendent

Bedard Resourcesval d'or, abitibi témiscamingue, Canada
Full-time

Do you have extensive experience in industrial maintenance management within a mining environment and want to contribute to the performance of major facilities? Are you recognized for your leadersh... Show more

 • Promoted

Geometry Private Tutoring Jobs Abitibi- T

SuperprofAbitibi- T, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Senior Field Technician

Abitibi Metals CorpVal-d'Or, Abitibi-Témiscamingue, CA
Full-time +1

CSE : AMQ | OTCQX : AMQFF | FSE : FW0) est une société canadienne d'exploration minière axée sur le développement du projet polymétallique B26 au Québec.Sous la supervision du (de la) géologue de p... Show more

 • Promoted

Heavy Equipment Mechanic

Epiroc GroupVal-d'Or, Abitibi-Témiscamingue, CA
Full-time

Schedule 7/7 and possibility of 14/14.Battery electric vehicle (BEV).The incumbent inspects the work and determines the nature and extent of repairs, methods, materials, tools, etc.It also helps in... Show more

 • Promoted

Field Service Technician (Underground) / Technicien(ne) de service en chantier (Sous terre)

4782 Sandvik MIN, CNS - CanadaVal-d'Or, Abitibi-Témiscamingue, CA
Full-time

Field Service Technician (Underground Mining Equipment) – Heavy Duty Mechanic.Schedule: 14‑14 (subject to change).Inspect equipment for proper performance and determine faults and malfunctions.Adju... Show more

 • Promoted

Senior Engineer, Rock Mechanics, 10+ years

BBA Consultantsval d'or, abitibi témiscamingue, Canada
Full-time

As a senior engineer in rock mechanics, you’ll apply sound rock mechanic principles to surface mining, underground mining, and civil construction.Apply rock mechanics across a range of activities, ... Show more

 • Promoted

Rock Mechanics Senior Engineer Career

BBA Consultantsval d'or, abitibi témiscamingue, Canada
Full-time

Explore a rewarding Senior Engineer position in Rock Mechanics at BBA, specializing in mining and civil construction.Your advanced geotechnical skills will lead innovative solutions across projects... Show more

 • Promoted

Service Client à Super C Val D'Or

Super CVal-d'Or, Abitibi-Témiscamingue, CA
Full-time

Intégrez l'équipe Super C de Val D'Or en tant que Préposé au service, et assurez une expérience client de qualité tout en bénéficiant d'horaires flexibles, de jour comme de nuit.Ce rôle vous demand... Show more