We are seeking an experienced professional to lead discovery, design, and implementation efforts for a next-generation contact center transformation initiative. The ideal candidate will have deep expertise in Amazon Connect, cloud contact center architecture, and customer experience design, with the ability to work directly with clients to assess current-state environments, identify pain points, and design future-state contact center solutions.
For immediate consideration please click APPLY to begin the screening process with Alex.
Amazon Connect Solutions Architect • Markham, ON
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