Senior Manager Data Quality

Symcor enables secure data exchanges and supporting business processes to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support digital transformations, Symcor aligns industry participants to solve common challenges efficiently and effectively. Every employee is valued, accepted, and connected to Symcor and its values, fostering a sense of belonging. Symcor is an equal‑opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know.

The Opportunity

Reporting to the Director, Data Governance, the Senior Manager, Data Quality is a key member of Symcor’s growing Data & Trust Office. The role defines and implements enterprise‑wide data quality strategies, ensures accuracy, consistency, and reliability of critical data assets, and champions a data‑driven culture. This hybrid role requires on‑site presence 2–3 days a week, providing a balance between remote flexibility and in‑person collaboration.

About the Role

• Define and execute an enterprise data quality strategy, framework, and roadmap aligned with business priorities and the broader data governance strategy.
• Establish standardized data quality dimensions, policies, thresholds, and business rules across all major data domains.
• Embed data quality practices into business processes, system design, solution architecture, and delivery methodologies.
• Partner with business, technology, analytics, privacy, risk, and security teams to ensure consistent and aligned implementation of controls.
• Translate data quality issues and metrics into clear business impact and remediation priorities.
• Provide guidance on data quality considerations for advanced analytics, reporting, and artificial intelligence initiatives.
• Conduct enterprise‑wide data quality maturity assessments and identify prioritized improvement initiatives.
• Monitor industry best practices and emerging trends to ensure the organization’s approach remains current and effective.
• Act as the primary point of contact for data quality matters with auditors and third‑party assessors.
• Track data quality performance indicators, trends, and risks, and report findings to senior leadership.
• Select, implement, and manage data quality and data observability tools, ensuring integration with metadata, catalog, and lineage platforms.
• Facilitate training and education of stakeholders on their roles and responsibilities, data quality procedures and effective tool utilization.
• Ensure critical data elements (CDEs) are defined, monitored, and governed appropriately.
• Manage day‑to‑day operations of the data quality program, including council meetings, issue management, reporting, and communications.
• Build, lead, and develop a high‑performing data quality team, including hiring, coaching, performance management, and succession planning.
• Foster a collaborative, high‑performing culture focused on accountability, innovation, and continuous improvement.

Education

• Bachelor’s degree in information systems, Data Management, or a related field, or equivalent education and work experience.
• Certifications related to data governance or related fields such as Certified Data Management Professional (CDMP) considered an asset.
• Master's degree is a plus.

Experience

• 7+ years in data governance, data management, 3+ years in a leadership or manager role, 6+ years in Data Quality Management & Controls, 4+ years in Data Governance and Ownership Models, 10+ years in Business Enablement & Stakeholder Engagement, 5+ years in Data Platforms / Architecture.

Skill Requirements

• Strong leadership skills with the ability to communicate effectively across all levels and drive collaboration.
• Knowledge of data quality tools and technologies (Purview, Collibra, Atacama, Informatica), metadata management platforms, and advanced data analysis tools.
• Knowledge of industry standards and data management frameworks (DCAM, DAMA).
• Ability to analyze complex data issues, perform root cause analysis, and implement effective solutions.
• Proactive problem‑solving skills with the ability to address complex issues and implement long‑term improvements.
• Familiarity with data privacy regulations, and the ability to ensure compliance with governance practices.
• Exceptional interpersonal skills with proven experience in relationship building, influencing, and partnering with both business and technical teams.
• Highly motivated self‑starter with the ability to flexibly multi‑task.
• Ability to produce measurable business results while working under time constraints.

What’s In It For You

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time‑away options, retirement and savings plans, and a commitment to your overall health and well‑being through our myWell‑being program.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of Unique You®, harnessing each employee’s uniqueness, skills, backgrounds, and perspectives to contribute to mutual success. The diversity of our people and the inclusive environment are key to Symcor’s success.

Symcor is an equal‑opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.

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