Talent.com
Kohl & Frisch
Customer Service Representative 12 Month ContractKohl & Frisch • Ontario, Ontario, Canada
Customer Service Representative 12 Month Contract

Customer Service Representative 12 Month Contract

Kohl & Frisch • Ontario, Ontario, Canada
20 days ago
Salary
CA$48,447.00 yearly
Job type
  • Full-time
  • Temporary
Job description
POSITION: Customer Service Representative
STATUS: Full-Time (Hybrid)
LOCATION: Kohl & Frisch Limited (Concord ON)
REPORTS TO: National Contact Centre Manager
DEPARTMENT: Customer Service


About Us

Founded in 1916 Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national Canadian-owned and operated wholesale distributor. A family-owned company it is one of Canadas leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers independent pharmacies clinics and hospitals for all their Rx OTC home healthcare and front shop needs.

About the Role

In this role the Customer Service Representative (CSR) provides excellence in customer service to our customers regarding order placement and issue resolution.

We are proud to offer full-time remote work for our Customer Service team; however there is a requirement to be in office 2 days per month to meet with the Customer Service team.

Hours of work: Monday to Friday - 11:30am - 8:00pm

What will you do
  • Responsible for several key customer service tasks including order entry and the resolution of customer issues and inquiries.
  • Empowered to build relationships with customers by owning customer issues being responsive and proactive and consistently providing a high level of customer follow-up and service.

What you bring
  • High school graduate
  • Previous customer service or call centre experience is a strong asset
  • Capable of handling a large volume of calls while maintaining professional and efficient service
  • Ability to think problems through and recommend creative solutions to nonstandard customer issues
  • Excellent communication and interpersonal skills
  • Demonstrated ability to work in a team environment
  • Ability to communicate effectively (verbally and written) in a professional manner with K&F customers and internal K&F departments
  • Strong computer skills (Microsoft Office applications)
  • Must be able to work independently with limited supervision
  • Proactive nature high attention to detail and takes initiative

Whats in it for you

This position offers a salary range of $48447 - $56243. The final salary offered to the selected candidate will be determined by factors including location relevant experience skill level and education.

Additional Compensation (if applicable):
  • Bonus or commission structure
  • Pension Plan (eligibility after 18 months service)
Benefits:
  • Health dental vision from day 1
  • Personal Days
  • Employee Assistance Program
  • Opportunity for Professional Development
  • Wellness programs
  • Vacation Pay
  • Exclusive memberships and discounts

How to Apply

If you are interested in applying please submit a résumé and any other relevant documentation to: .

Please ensure you specify the job title Customer Service Representative in the subject line of your email.

As part of our recruitment process we may use AI for initial screening and assisting in evaluating candidate qualifications. All final hiring decisions will be made by our recruitment team.

Kohl & Frisch would like to thank all applicants for their interest. All applicants who receive interviews will receive an update on their application status within 45 days of applying. We value your interest in joining our team and strive to provide a timely transparent hiring experience.

Kohl & Frisch Limited welcomes applications from individuals with disabilities and provides accommodations upon request for candidates taking part in the selection process.

Required Experience:

Unclear Seniority


Employment Type : Contract
Experience: years
Vacancy: 1
Monthly Salary Salary: 48447 - 56243
Create a job alert for this search

Customer Service Representative 12 Month Contract • Ontario, Ontario, Canada

Similar jobs

Bilingual Customer Service Broker (Home & Auto)

OTIPSouthwestern Ontario, ON, CA
Full-time

Posted Thursday, June 11, 2026 at 4:00 AM.We are part of OTIP Group of Companies (OGC) focused on delivering meaningful benefits support and service.We put employees at the centre of everything we ... Show more

 • Promoted

Appliance Sales Specialist Full-Time 6 Months Contract

RONASouthwestern Ontario, ON, CA
Full-time +1

At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities... Show more

 • Promoted

Product & Portfolio Business Analyst - 9 months contract

Sandvine (Now AppLogic Networks)Southwestern Ontario, ON, CA
Temporary

App QoE company, helps network service providers deliver highest quality experience to consumers and enterprises.The company develops best-in-class solutions that analyze, optimize and monetize OTT... Show more

 • Promoted

Health Care Connector (TFT up to 6 months)

Ontario Health atHomeSouthwestern Ontario, ON, CA
Full-time

Health Care Connector (TFT up to 6 months).Join to apply for the Health Care Connector (TFT up to 6 months) role at Ontario Health atHome.Reporting to the Manager, Patient Services, the incumbent w... Show more

 • Promoted

Customer Order Management Representative

IDEXSouthwestern Ontario, ON, CA
Full-time

Become an integral part of Quadro Engineering as a Customer Order Management Representative.Your focus will be on processing orders and providing exceptional customer service.This position requires... Show more

 • Promoted

Cornwall TD Customer Experience Associate

TD BankEastern Ontario, ON, CA
Part-time

Support customers with TD Canada Trust as a Customer Experience Associate in Cornwall, Ontario.In this role, you will process transactions and provide excellent service across various banking solut... Show more

 • Promoted

Customer Service Representative, French Bilingual

FloSportsSouthwestern Ontario, ON, CA
Full-time

FloSports is the leading digital platform for underserved sports, combining live and on-demand streaming, original programming, data, and technology to help sports grow their audiences and build su... Show more

 • Promoted

Fresh Foods Customer Service Representative

Farm Boy Inc.Eastern Ontario
Full-time

Join Farm Boy in delivering an exceptional fresh food shopping experience! We are looking for dedicated team members who prioritize customer service excellence.At Farm Boy, our mission is all about... Show more

 • Promoted

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingWhitewater, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingWhitewater, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Customer Service Advocate at FloSports

FloSportsSouthwestern Ontario, ON, CA
Full-time

Join FloSports as a Customer Service Advocate and leverage your bilingual skills to enhance the customer experience.This role focuses on providing exceptional support in both Canadian French and En... Show more

 • Promoted

Bilingual Insurance Broker — Help Members Choose Coverage

OTIP (Ontario Teachers Insurance Plan)Southwestern Ontario, ON, CA
Full-time

A regional insurance company in Southwestern Ontario is seeking a Bilingual Insurance Broker to help members with their automobile and property policies.The ideal candidate will need a RIBO license... Show more

 • Promoted

Service Advisor for Truck Repair with Customer-Centric Approach

Rush Enterprises Inc.Eastern Ontario, ON, CA
Full-time

Join our team as a Service Advisor specializing in heavy truck repairs.Combine your customer service expertise with administrative skills in a vibrant service setting.Reporting to the Service Manag... Show more

 • Promoted

Contract Teachers French Qualified 2026-2027 (Primary/Junior/Intermediate)

Niagara Catholic District School BoardOntario, Canada
Full-time

NOTE : Successful candidates will be offered contract teaching positions in French.Specific school locations will be confirmed closer to the start of the academic year, once student enrollment and... Show more

 • Promoted

Heavy Truck Service Advisor – Scheduling & Estimates

Rush Enterprises Inc.Eastern Ontario, ON, CA
Full-time

A prominent vehicle dealership in Eastern Ontario seeks a Service Advisor to support service operations.As a key point of contact, you will schedule appointments, provide accurate cost estimates, a... Show more

 • Promoted

Int Representative, Claims- Ontario

Definity Financial CorporationSouthwestern Ontario, ON, CA
Full-time

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.Reporting to the Tea... Show more

 • Promoted

Customer Service Representative

IDEXSouthwestern Ontario, ON, CA
Full-time

Customer Service Representatives (CSR’s) are key roles in our Value Stream.This role will correspond with our global commercial team and Channel Partners, processing customer orders, providing stat... Show more

 • Promoted

Bilingual Customer Support Agent TPCA

TP CanadaSouthwestern Ontario, ON, CA
Full-time

Become a Bilingual Digital Business Customer Support Agent at TPCA, focusing on customer satisfaction and tech support.This full-time position offers remote work outside Ontario or onsite in Waterl... Show more

 • Promoted

Sales Representative - 60k / Year - Remote

Spade RecruitingWhitewater, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Claims Call Centre Associate - Waterloo or Montreal

Zurich CanadaSouthwestern Ontario, ON, CA
Full-time

Process routine and complex first reports of loss received through various channels, ensuring accurate documentation and timely follow‑up.Handle complex technical duties and specialized or pilot pr... Show more