Information and Quality Assurance Specialist

Description

The Information & Quality Assurance Specialist plays a critical role in supporting RCMP operations by ensuring accuracy integrity and quality of operational data and records. This position reviews and validates operational files Uniform Crime Reporting (UCR) scoring and data entry practices to ensure compliance with RCMP policies directives procedures and national reporting standards.

Through data analysis quality assurance activities and the preparation of statistical and operational reports this role identifies trends and data quality issues provides expert guidance to members and staff and helps drive informed decision-making reliable reporting and effective public safety outcomes.

Key Responsibilities:

• Review all operational RCMP files to ensure the accuracy of the data entered in theRCMP systems to prevent any information from being incompleteinaccurateor outdated
• Review all filesthatare due to purge (date of destruction) at least two months in advance of the date to make sure that destruction date isaccurate as per the retention periods that are set out by RCMP HQ Ottawa and the Federal Government
• Validate and review all statistical scoring under the rules of the Canadian Centre for Justice Statistics (CCJS) and the RCMP to ensure the statistics areaccurateand complete
• Produce spreadsheets of all Strathcona County RCMP statistics and forward to theSuperintendentbi-annually showing both reported and actual offences
• Draw ona high levelof systemexpertiseto coach andassistRCMP membersand staff andprovide assistancein answering questions andsolving problems
• Provide specialized training to members and staff asrequired

Qualificationsand Skills:

• Related post-secondary specialized training/certificate and 5 years related work experience
• PROS and Record Manager Certification
• Strong attention to detail and a high degree of accuracy in a high pressurefrequentlyinterrupted environment
• Ability to remain objective and diplomatic exercise mature judgement andmaintainthe highest level of confidentiality
• Working knowledge of the Data Quality and Assurance guide and RCMP Operational and Informatics policy
• Understanding of legal liabilities and officer safety concerns with regardsto data kept inthePROS/NPlRSdatabase
• Strongexpertisein the specialized PROS Record Manager function must be proficient in UCR scoring and have knowledge of Canadian Crime Justice Statistics
• Understandingofthe Criminal Records Act 6.1 and Youth Criminal Justice Act requirements under PROS
• Proficient in RCMP and County software systems including DQOR NPIRS MOVES CPIC and JOIN
• Proficient in Microsoft 365 applications including MicrosoftWordand Microsoft Excel

Conditions of Employment:

• Possess or ability to obtain RCMP Enhanced Reliability Clearance
  

Who We Are:

Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canadas most livable community where our workplace culture and identity are supported by our people plan and values of integrity respect safety collaboration and accountability.

Why Join Strathcona County: (depending on position)

• Competitive salary and comprehensive benefits package which includes:
  • Extended health and dental coverage
  • Health and wellness spending account
  • Life and disability insurance
  • Retirement and pension programs
  • Earned day off program
  • Employee and family assistance program
• Commitment to employee development through internal and external training and development opportunities
• Well-being programs and a safety culture focused on physical and psychological health in the workplace

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive respectful and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

Required Experience:

IC

Employment Type : Full-Time
Department / Functional Area: Operations
Experience: years
Vacancy: 1