Our public sector client is seeking a Senior ERP-SAP Solution Manager (7+ years of experience) to provide functional, technical, and architectural leadership across SAP sustainment operations and ERP modernization initiatives using SAP SuccessFactors, SAP S/4HANA, SAP Concur, and Workforce Software
Join a large-scale ERP modernization initiative within a municipal public sector environment supporting critical HR, Payroll, Finance, and Procurement operations. This role provides leadership across SAP sustainment, integration architecture, and upcoming implementation phases involving SAP SuccessFactors, SAP S/4HANA, SAP Concur, and Workforce Software. The engagement includes oversight of enterprise integration, ITSM practices, cybersecurity alignment, and operational readiness across a complex SAP ecosystem. The position supports both immediate operational continuity and long-term transformation objectives.
Contract, Toronto, Hybrid, Working Hours: EST
2 days a week on site in Mississauga
Candidate Interviews : August 24-25 *Note: Proposed Candidates MUST be available on this date.
Must Haves
- 7+ years of progressive SAP experience across solution delivery, implementation, and sustainment with 4+ years providing senior-level guidance in enterprise environments
- SAP SuccessFactors expertise including Employee Central (EC), Employee Central Benefits (ECB), Employee Central Payroll (ECP), and Workforce Software
- Hands-on expertise with SAP S/4HANA Finance, Procurement, SAP Concur, APIs, middleware, SAP Integration Suite, and SAP BTP
- ITSM frameworks aligned with ITIL, including incident management, change management, and release management using ServiceNow, Azure DevOps, and SAP4Me
- Bachelor’s degree in business, Commerce, Information Technology, or a related field with mandatory SAP certification such as SAP Certified Application Associate
- Proven experience designing, implementing, and supporting SAP integrations using modern integration patterns and platforms, including APIs, middleware, and SAP integration tools.
- Strong functional expertise in HR and Payroll, with working knowledge or experience in Finance and Procurement processes (e.g., GL, AP/AR, Procure-to-Pay).
- Practical experience using ServiceNow, Azure DevOps and SAP4Me for ticket management, workflow automation, and service delivery, including integration with SAP environments.
Nice to Have
- Experience working in public sector or highly regulated environments
- Experience supporting or implementing Warehouse Management Systems (WMS), SAP Ariba, Construction Project Management (SPM), Capital Budget Forecasting (CBF), or Annual Business Budgeting (ABB) platforms
- SAP Certified Associate - SAP SuccessFactors Employee Central and/or Employee Central Payroll (ECP)
- Workforce Software Certified Consultant certification
- ITIL Foundation Certification or SAP Certified Technology Associate – SAP Integration Suite (for SAP BTP)
Responsibilities
- Provide leadership across SAP functional design, technical architecture, and operational support initiatives
- Collaborate with cross-functional teams on data migration, system integration, and business process alignment across SAP platforms
- Define enterprise integration architecture across SAP and non-SAP systems including SAP SuccessFactors, SAP S/4HANA, SAP Concur, and Workforce Software
- Design integration solutions using APIs, middleware, and event-driven architectures
- Establish ITSM processes aligned with ITIL including incident, problem, change, and release management
- Lead governance, risk, compliance, cybersecurity, and segregation of duties activities within SAP environments
- Manage relationships with vendors, implementation partners, AMS providers, and internal stakeholders