Desktop Support Analyst (L1/L2) – Windows 365 Migration
We are seeking a Desktop Support Analyst (L1/L2) to support a Windows 365 Cloud PC migration initiative. This role is critical to ensuring a smooth and seamless transition for end users, moving from virtual desktop environments to Cloud PCs.
This is a highly user-facing role, with a strong emphasis on communication, organization, and process execution rather than deep technical expertise. The ideal candidate will be comfortable supporting users via phone and email, following structured procedures, and managing multiple requests efficiently.
This is not an engineering or architecture role. We are specifically seeking candidates who are:
Desktop Support Analyst (L2) – Windows 365 Migration • CA
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