About the Role
The Service Desk Analyst is responsible for organizing and maintaining the efficient operations of the Service Desk. The primary duties involve analyzing service desk requests received from students, faculty, and staff, offering direct assistance whenever possible, and routing requests to the appropriate IT teams when necessary. As an expert in processing incidents and service requests, the analyst utilizes an established incident management system to ensure timely resolution. This position demands a combination of technical intelligence, creativity, and exceptional interpersonal skills to provide high quality support. The role requires the ability to organize, prioritize, and work effectively both independently and as part of a collaborative, team oriented environment.
This is a full-time position, working 35 hours per week.
Responsibilities
Qualifications
Service Desk Analyst • Calgary, AB, CA
The Parts Coordinator increases the efficiency of the store by ensuring that parts are received, controlled, and delivered to appropriate technicians as needed.He/she must be highly organized and m... Show more
Job title :- Service Delivery Manager - IT Infrastructure.We are seeking a strategic and operationally astute Service Delivery Manager (SDM) to lead our IT Infrastructure delivery operations in Cal... Show more
The Senior Business Analyst will liaise between the client and the IT department.They analyze the business/IT requirements before the start of an IT project and support the client in the developmen... Show more
Senior Digital Operations Analyst - Cloud.Senior Digital Operations Analyst - Cloud.We are looking for a Senior Cloud and VMware Specialist who thrives in a dynamic, collaborative environment.As a ... Show more
As a team we collaborate to solve problems, contribute ideas and challenge each other to ensure growth and ultimately success for the business and our employees.Job Description And Responsibilities... Show more
AI Solutions Analyst - Contact Center Technologies Location: Calgary, AB, CA, T2P3S8; Edmonton, AB, CA, T5J 3N9 (Virtual)About the Role The AI Solutions Analyst plays a critical role in the day‑to... Show more
Customer Service Associate (Counter and Warehouse).Compensation: CAD 40,000 - CAD 50,000 - yearly.With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of ... Show more
Retail Marketing Solutions LLC “RMS”) is a Global Operations Agency specializing in:.Business Infrastructure and Practices Consultation).Domains | VPS & Dedicated Servers | Infrastructure Managemen... Show more
At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies.They work to identify vulnerabilities, develop secure systems, ... Show more
Be among the first 25 applicants.Reports to: Director II, Advanced Analytics.Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company.We offer a broad suite of commercial... Show more
Calgary Tech Centre, 3131 114th Ave SE, Calgary, Alberta, Canada.Location: Calgary, AB (Technology Center).Job Type: Full-time, Permanent.Reports To: PBS is the fastest growing “All Inclusive Busin... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
At Synechron, we believe in the power of digital to transform businesses for the better.Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital ... Show more
Be a leader in cybersecurity operations at Nutrien as a Senior Analyst focusing on vulnerability management and security platform effectiveness.Drive initiatives to enhance security measures and en... Show more
For our employees, our promise is that Super.We are more than a fast‑paced, high‑growth tech company; we care about our people and take career progression seriously.This is your career and our aim ... Show more
The Paladin Difference starts with our team.We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE! If this s... Show more
Join CrowdStrike as a Senior Incident Response Consultant and play a critical role in modern cybersecurity.This position allows you to shape responses to sophisticated cyber threats.We are looking ... Show more
Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more
The AI Solutions Analyst plays a critical role in the day‑to‑day operation, optimization, and continuous improvement of AI solutions in production within Customer Care.Reporting to the AI Operation... Show more
MSP dedicated to supporting servers, networks, cloud technology, cybersecurity, workstations and applications.Our highly skilled team designs, implements, supports, and manages businesses’ IT requi... Show more
