Development Coordinator

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Development Coordinator

FIRST UNITED is a registered charity that has been serving Vancouvers Downtown Eastside community for 140 years. We offer responsive low-barrier services to individuals who are low income underhoused or homeless. We pursue dignity belonging and justice to meet the daily needs of community members while engaging in systems change work to reduce homelessness and break cycles of poverty. If youre looking for purpose-filled work and want to make a difference in the community this might be the opportunity for you.

Each job within the FIRST UNTIED CHURCHCommunity Ministry Society should promote our accomplishment of our vision mission and values .

GENERAL DESCRIPTION :

The Development Coordinator is an integral part of the Development and Communications team supporting donor engagement annual appeals special events and gift processing. The Development Coordinator maintains positive relationships with donors sponsors and supporters while finding ways to deepen our engagement with them through events. This role will also support departmental administration by being the first point of contact for phone and email inquiries and support in gift processing and database management as needed.

SPECIFIC DUTIES & RESPONSIBILITIES :

Donor Engagement

• Coordinate donor engagement opportunities virtually and in-person
• Be the first point of contact for donors; answer telephone and email inquiries in a professional courteous and timely manner
• Contact donors via phone email and mail to update their contact information credit card details and more
• Monitor multiple inboxes and ensure inquiries are handled in a prompt manner
• Develop a comprehensive understanding of the demographics of our database and the ability to adjust communication as needed
• Identify and collaborate with Development Manager to move donors through our donor engagement cycle
• Support stewardship activities including thank you calls thank you cards event invitations and more according to the Donor Engagement Plan
• Coordinate the stewardship of Frontline Monthly Donors through annual touchpoints and personal outreach

Annual Fundraising and Events

Gift Processing & Data Management

KNOWLEDGE & SKILLS :

This section should include anything specific to the role in terms of knowledge specific to the sector and the role.

EDUCATION & EXPERIENCE :

SCOPE OF RESPONSIBILITY :

Supervisory Responsibility :

None

Latitude :

The incumbent works closely with the Development Manager to develop work plans and strategic priorities. The incumbent will also support and collaborate with the Development Operations Manager on tasks related to gift processing and gift fulfillment as needed.

INTERNAL / EXTERNAL RELATIONSHIPS :

Define any relationship accountability and communication needs with peers management leadership Board of Directors or external partners.

Regular communication is maintained with all levels of staff and management. Communication is also maintained with management and co-workers as work is assigned and completed and information exchanged on an ongoing basis.

JOB CLASSIFICATION : Bargaining Unit

Job Classification : CSSEA Provincial Agreement JJEP Classification 13

We are committed to becoming a more just equitable inclusive and diverse workplace which extends to how we hire. We are continually learning new and unlearning old practices while examining systemic causes of inequity including colonialism. We aim to be representative of the communities that we serve. We welcome everyone to apply and we strongly encourage applications from members of communities that have been marginalized based on Indigeneity race colour religion nationality social or ethnic origin sex age disability sexual orientation gender identity and / or order to achieve a representative team preference may be given to people who are members of one or more of these groups.

Please visit our careers page to see more job opportunities.

Required Experience :

IC

Key Skills

Microsoft Office,Fundraising,Microsoft Publisher,Microsoft Powerpoint,Event Planning,Salesforce,LMS,Administrative Experience,Grant Writing,Economic Development,Public Speaking,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1