Post Secondary Territory Manager

About Edge

Edge Imaging is the leading Canadian school Photography Company. Edge is made up of over 450 employees with countless years of digital capture and school photography experience. Our state-of-the-art photo lab and customer care centre are located in Burlington, Ontario. Servicing over 3000 schools across Canada. Edge Imaging is committed to prompt, efficient, friendly service and quick turnaround times. We proudly remain 100% Canadian owned and operated. As a result of our growing business, we are looking for a talented, dedicated and enthusiastic individual to join our team.

Edge fosters a culture of collaboration, recognition, and growth. The company prioritizes employee well-being, continuous learning, and opportunities to make a positive impact, whether through championing youth empowerment, advancing environmentally responsible practices, or leading the industry in privacy and security. At its core, Edge Imaging is dedicated to capturing milestone moments that matter and helping families, schools, and communities preserve memories for generations, driven by a passionate, purpose-led team proud to be part of a Canadian success story. As a result of our strong commitment to our people, Edge is proud to be a recipient of the Canadian HR Reporter’s 2025 Employer of Choice Award.

Due to business growth and evolving needs, we are excited to introduce a newly created role within our team, Post Secondary Territory Manager in London, Ontario. Position Type: Full-time, Permanent.

Job Summary:

The Post-Secondary Territory Manager will be responsible for managing and expanding our photography business in the post-secondary education sector within a designated geographical territory. This individual will drive and manage photography sittings, client service, and sales growth. You will oversee the day-to-day operations of post-secondary and other photography sessions based on the company’s direction (e.g., studio/onsite photography).

Key Responsibilities

Sales and Account Management:

• Develop and execute a territory sales plan to meet or exceed sales goals within your geographical post-secondary photography market.
• Identify and pursue new business opportunities, focusing on universities and colleges.
• Build and maintain strong relationships with key decision-makers, administrators, faculty, and purchasing departments to foster long-term partnerships.
• Lead product and service demonstrations, webinars, and presentations to potential customers.

Market Research and Analysis:

• Monitor trends and competitor activities within the post-secondary market to identify opportunities and threats.
• Analyze customer needs and feedback to provide insights to the product development team for improvement or new offerings.
• Track and report on territory performance, sales progress, and market penetration.

Collaborative Efforts:

• Work closely with internal teams to ensure alignment of photography products, sales strategies, and client needs.

Client Retention and Support:

• Provide ongoing support to existing clients to ensure satisfaction, encourage product adoption, and drive repeat business.
• Resolve customer issues or concerns promptly and efficiently to ensure positive outcomes.

Client Relations and Collaboration:

• Act as the primary point of contact for internal and external clients seeking photography services or studio access.
• Collaborate with faculty, students, and staff to understand project needs and deliver photographic solutions.
• Manage client expectations and ensure that all photography services are delivered on time and within company guidelines.

Administrative Responsibilities:

• Maintain accurate and up-to-date records in CRM systems, including sales activities and client interactions.
• Submit regular reports on sales progress, customer feedback, and market intelligence.
• Maintain accurate records of studio usage, bookings, and photo session details.
• Manage the studio's budget, ensuring efficient use of resources.
• Ensure that systems data is accurate and up to date.

Photography Services:

• Support as a photographer if required, capturing high-quality images for a variety of projects, including academic events, student and staff portraits, and promotional materials.
• Work with faculties and students to capture professional images that align with company products and workflow.
• Manage photo sessions, directing subjects, setting up lighting, and composing shots to achieve desired results.
• Ensure all images are properly cataloged and stored within company practices.
• May be required to fulfill the responsibilities of a photographer in support of team operations or during peak periods.

Studio Management:

• Oversee the daily operations of the post-secondary studio, including scheduling, equipment management, and maintaining a safe and efficient environment.
• Ensure the studio is fully equipped with necessary photography equipment and maintain inventory of all studio materials.
• Manage studio bookings, coordinating with faculty, staff, students, and external clients to schedule photo sessions and events.
• Maintain and troubleshoot studio equipment and arrange for repairs or upgrades as needed.
• Develop and implement best practices for studio workflows and ensure the facility is kept clean, organized, and ready for use at all times.
• Schedule photographers throughout the year to meet the demands of your customer photography schedules.

Photographer Team Management:

• May be required to recruit, hire, and mentor a small team of locally based photographers, ensuring they uphold the Edge Imaging brand through professionalism and consistent photography quality.
• Ensure photographers receive the proper company-provided training across core photography programs throughout the year to maintain standards.
• Ensure timely and accurate submission of all HR-related documentation in accordance with Edge Imaging’s policies and procedures, including but not limited to Vulnerable Sector Screenings (VSSs) and HR status change forms

Training and Support:

• Provide training and support for staff on studio equipment, photography techniques, and software applications.
• Support in the development of materials and guides to assist the company in understanding best practices.

Physical Requirements & Work Environment

• Fast-paced office environment
• Ability to sit for extensive periods of time
• Ability to lift up to 40 lbs & ability to push up to 80 lbs using appropriate equipment provided
• Travel required throughout specified region
• School environment from Kindergarten to College/University
• Ability to stand, walk, bend repetitively for extensive periods of time

Qualifications:

• Bachelor’s degree in Business, Marketing, Education, or a related field (preferred).
• Minimum of 3-5 years of experience in sales, account management, or business development, with a focus on the education, post-secondary, or studio sectors.
• Proven track record of meeting or exceeding sales targets and building strong customer relationships.
• Strong understanding of the educational market and/or studio-related products, technology, and trends.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently and as part of a collaborative team.
• Strong problem-solving and critical thinking abilities.
• Proficiency with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to travel within the designated territory as needed.

Compensation and Benefits:

• Competitive draw based on experience.
• Commission structure tied to sales performance.
• Benefits package.
• Retirement savings plan.
• Paid time off and holidays.
• Professional development opportunities.