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Maxa
Senior Business Solutions SpecialistMaxa • Montreal (administrative region), QC, Canada
Senior Business Solutions Specialist

Senior Business Solutions Specialist

Maxa • Montreal (administrative region), QC, Canada
18 days ago
Job type
  • Full-time
Job description

Deliver concurrent customer projects

  • From kickoff to production
  • Build the delivery engine while shipping: refine our methodology as we scale it

The Mission

Maxa has solved the hard technical problem: transforming fragmented ERP data into CFO-trusted insights in weeks instead of months, years. We have the product, methodology and the technology.

Senior Business Solutions Specialist

As a Senior Business Solutions Specialist, you’ll sit at the strategic intersection of client success and technical architecture, translating complex business imperatives into high-impact solutions. You will exert a direct, measurable influence on our clients' decision-making capabilities and roadmap starting from your second week.

What You'll Do

Deliver Customer Implementations

  • Ship Maxa's product with an exceptional customer experience that makes clients advocates.
  • Partner with executive-level clients to understand their strategic objectives and where Maxa can accelerate business insights.
  • Synthesize and validate rigorous business requirements through high-level stakeholder interviews, business process deep-dives and technical workshops.
  • Translate multi-layered business needs into high-precision, insight-driven functional specifications.
  • Define and deliver actionable insights from financial and operational data.

Champion the Methodology

  • Build the Knowledge Library that makes each delivery faster than the last.
  • Evangelize the "same but different" philosophy by showing the teams how to leverage patterns instead of reinventing everything.

Scale Through Continuous Improvement

  • Capture reusable patterns in our Playbook and turn every delivery into training data for the next.
  • Use AI boldly to automate workflows that 10x our delivery speed.
  • Obsess over the metrics that matter: cycle time, first-pass quality, customer CSAT.

This Is The Role For You If...

Must-Haves

  • You’re a workshop facilitation expert. You’ve run countless discovery sessions and know how to extract business narratives, not just list requirements.
  • Mastery of accounting principles and operational analysis through financial modelling, performance metrics, cost analysis, and more.
  • You’re comfortable with SQL and BI platforms (Power BI, Tableau).
  • Deep fluency with financial & operational systems (ERP, CRM, WMS) and operational processes (O2C, P2P, R2R).
  • Client relationship mastery: You’re a storyteller, have managed C-suite expectations and navigated tough escalations.
  • You ask "show me an example"; instead of accepting vague requirements.
  • You think in systems; you see patterns and ask "how do we standardize this?"
  • You’re a translator; you can take C-level strategic thinking and spec out the value add.
  • You’re comfortable with 'build mode'; we have an evolving playbook and you'll refine it while using it.

What We Offer

  • 4 weeks vacation year one, 5 weeks thereafter.
  • On-site chef: three-course lunches for $12.
  • Stock options in a post–Series A high-growth AI company.
  • An exceptional team that constantly raises the bar together!

We care about capability and curiosity, not résumé perfection. You might not be ticking every box? Apply anyway! Passion and curiosity go a long way!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

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Senior Business Solutions Specialist • Montreal (administrative region), QC, Canada

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