Director, Emergency Management

51905 - Toronto - Regular Not Applicable/Optional

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Purpose

The Director of Emergency Management is responsible for leading the development, implementation, and continuous improvement of the organization's emergency management program in compliance with Ontario's Emergency Management and Civil Protection Act (EMCPA) and associated regulations.

Provides direct leadership to the Emergency Management team, ensuring strong performance, capability development, and organizational readiness to effectively manage emergencies impacting electrical infrastructure, customers, employees, and communities.

Duties and Responsibilities

• Legislative Compliance & Governance
  • Ensure compliance with Ontario EMCPA, Ontario Regulation 380/04, and applicable standards.
  • Develop, maintain, and annually update the Emergency Management Program and required reporting.
  • Act as liaison with regulators (e.g. Emergency Management Ontario) and monitor legislative changes to ensure alignment.

• Emergency Management Program Leadership
  • Provide strategic leadership for enterprise emergency management framework, including risk assessment, emergency response, business continuity, and recovery.
  • Establish governance structures, policies, and performance metrics and integrate emergency management into enterprise risk and operational planning.

• People Leadership & Team Management
  • Lead and develop the Emergency Management team by setting objectives, managing performance, and providing coaching and feedback.
  • Oversee workforce planning, including staffing, succession, and organizational design.
  • Manage employee relations and in accordance with company policies and collective agreements, while fostering a high-performing, collaborative culture.
  • Manage departmental budgets and identify opportunities for cost optimization while maintaining service excellence.

• Risk Assessment & Preparedness
  • Lead enterprise-wide Hazard Identification and Risk Assessment (HIRA) activities to identify and prioritize risks.
  • Translate risk assessments into mitigation and preparedness and response strategies.

• Emergency Planning & Incident Management
  • Develop and maintain Emergency Response Plans and Incident Command System (ICS) frameworks.
  • Lead or support senior decision--making within Emergency Operations Centre (EOC), including escalation protocols.

• Training, Exercises & Readiness
  • Deliver training programs and lead simulations to ensure organizational readiness and compliance.
  • Maintain records to support audit readiness and regulatory requirements.

• Business Continuity & Infrastructure Resilience
  • Oversee development, testing, and continuous improvement of Business Continuity Plans and recovery strategies.
  • Partner with operations and engineering to strengthen infrastructure resilience and align with industry standards (e.g. NERC).

• Partner Coordination & Crisis Support
  • Maintain relationships with municipalities, regulators, and emergency partners, and participate in joint planning and exercises.
  • Support crisis communications and executive decision-making during emergencies.

• Continuous Improvement & Assurance
  • Establish key performance indicators, audit processes and benchmarking practices.
  • Drive Continuous improvement through after-action reviewed and lessons learned.

Qualifications

• Education: Undergraduate degree in Emergency Management/Disaster Management/Public Safety/Public Administration, Business, Risk Management or related field.
• Certifications & Professional Designations required: Relevant ICS certifications may be required, including but not limited to(ICS 100, 200, 300, 400; ICS 402 for executives); CEM required (AEM considered only if progressing towards CEM).

Experience:

• 10+ years of experience in utilities, energy or other critical infrastructure sectors, specializing in emergency management or public safety,
• 5+ years of progressive leadership experience
• Demonstrated experience leading Emergency Management Programs aligned with legislative and regulatory requirements, particularly within highly regulated environments (Ontario preferred)
• Proven expertise leading incident response at an organizational or regional level.
• Direct knowledge of EMCPA, Ontario Regulation 380/04, and regulatory compliance, including audits and reporting.
• Experience working within unionized environments

Other Requirements:

• Ability to travel and be on-site as required
• Availability for:
  • 24/7 on-call rotation
  • Required to work extended hours during emergencies.
    

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2026"

Deadline:

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

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We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.