Bilingual Customer Support Specialist / Lead (Mandarin & English)
Positions Available: 2–3
Location: Remote (Canada)
Support Level: Tier 1 (with potential translation support and Lead duties)
Hours of Operation: TBA (flexibility required)
Position Overview
We are seeking highly skilled, bilingual professionals fluent in Mandarin and English to join our customer support team for an upcoming project launching in late August 2026. These roles require exceptional communication skills, strong customer‑service instincts, and the ability to support callers with patience, clarity, and professionalism.
Candidates must be comfortable in a call‑centre environment, able to de‑escalate challenging interactions, and consistently deliver a supportive, solutions‑focused experience.
Key Responsibilities
What You Bring
Additional Assets
Technical Requirements
Computer
USB headset
Smartphone for two‑factor authentication
Antivirus software with regular scans
Webcam for interviews, training, and meetings
VPN use is not permitted
Internet
These requirements ensure secure access, system compatibility, and high call quality.
Project Details
Remote (Mandarin & English) Bilingual Customer Support Specialist / Lead • Innisfil, Ontario
A global outdoor living products manufacturer is seeking a bilingual Customer Support Specialist in Vaughan.The role involves processing orders in the ERP system, providing timely responses to cust... Show more
A leading manufacturer in the overhead door industry seeks a Dealer Support Agent in Barrie, Ontario.In this hybrid role, you will provide essential technical support to dealers, manage orders, and... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more
Join Westlake Pipe & Fittings as a Bilingual Customer Service Inside Sales professional, focusing on enhancing customer experience through efficient order processing.This bilingual position require... Show more
Financial Service Representative needed to build customer relationships and offer financial product solutions. Show more
A renowned home appliance manufacturer is seeking a customer service representative to manage high volumes of inbound and outbound calls.The ideal candidate will have at least 2 years of customer s... Show more
A family-owned environmental services company in Vaughan is seeking a bilingual Customer Service representative.The role involves responding to customer inquiries, resolving concerns, and supportin... Show more
A leading recruitment firm is seeking a Bilingual Collections Agent for a hybrid role in Barrie, Ontario.The ideal candidate will be fluent in French and English and have at least two years of expe... Show more
Join CAA Insurance as a Customer Support Associate to enhance client satisfaction through effective communication and support for policyholder inquiries.In this role, you will support the Insurance... Show more
Home Support Workers are an integral part of a health care team, and in this role, you will encourage, support, and promote independence for patients in home and community care settings by assistin... Show more
An innovative company in Bolton is seeking a Business Intelligence & Reporting Developer to enhance its data-driven decision-making capabilities.This role offers the chance to lead the design and s... Show more
Join Aritzia as a Bilingual Concierge Advisor to provide outstanding client service in both French and English.Enjoy competitive wages and numerous growth opportunities in a vibrant environment.In ... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
We are currently seeking an experienced and driven Recruitment Specialist to join our growing team in Belleville, ON.This role supports the acquisition of contingent labour for major operational cl... Show more
Cultivate customer connections with Rutronik in the role of Customer Relations Support.This full-time position is focused on internal sales and enhancing customer experiences.At Rutronik, recognize... Show more
Join LOFT Community Services as a Mental Health Support Specialist focusing on individuals with mental illnesses.This role includes providing guidance, crisis support, and life skills coaching.As a... Show more
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more
We are a family in Vaughan, Ontario, seeking a compassionate elder care provider to join us on a part-time basis.Our primary goal is to ensure the comfort and well-being of our family member who is... Show more
A boutique real estate brokerage in Central Ontario is seeking licensed realtors to join their team.This role offers a collaborative culture with direct access to leadership and modern tools to enh... Show more
