Director of Services

What if the next year of your career could change the next generation?

At Big Brothers Big Sisters of Niagara (BBBSN), every connection matters. Every mentor, every volunteer, every partnership, and every program enables young people realize their full potential.

We’re looking for an experienced, passionate professional to join our team on a one-year contract and help strengthen the impact of mentoring across Niagara.

We’re looking for someone who is…

• A people leader and builder who inspires, empowers, and brings out the best in others.
• A culture driver who creates an environment where people feel valued, connected, supported, and inspired.
• A relationship builder and partnership deepener who develops meaningful connections with colleagues, volunteers, families, community partners, funders, and other interested and affected parties.
• A strategic thinker who can turn vision into action, continuously improve programs and processes, and deliver meaningful outcomes.
• A creative problem solver who sees opportunities where others see obstacles and embraces challenges with confidence.
• An adaptable and resilient leader who thrives in a changing environment and helps others navigate change with optimism.
• A collaborative leader who believes the best solutions come from working together and values teamwork, shared success, and open communication.
• Impact and quality focused, always striving to deliver exceptional experiences for children, youth, volunteers, and families.
• Outcome and data oriented, using evidence and insights to guide decisions, evaluate success, and maximize impact.
• Committed to equity, diversity, inclusion, and belonging, ensuring every child, volunteer, family, and team member feels welcomed, respected, and empowered to succeed.
• A guardian of child safety, recognizing that protecting children and youth is foundational in this line of work. You value thoughtful risk management, professional boundaries, and creating safe, inclusive environments where every young person can thrive.

You’ll thrive in this role if you have experience in:

• Program development and continuous improvement
• Leading and coaching high-performing teams
• Project coordination and cross-functional collaboration
• Grant writing and grant management
• Relationship building with community partners, funders, and other interested and affected parties
• Volunteer recruitment, engagement, and retention
• Using data to evaluate outcomes and inform decision-making

Why BBBSN?

This is more than just another contract position. It is an opportunity to spend a year building stronger communities, supporting an incredible team, creating meaningful partnerships, and changing the trajectory of young people’s lives through the power of mentorship.

At BBBSN, you’ll join a passionate, collaborative team that believes every young person deserves the opportunity to realize their full potential.

Position Specifics

• One-year maternity leave contract
• Anticipated start date of September 8, 2026
• Work locations will vary between various office locations throughout Niagara and in-community
• Full time 37.5 hours per week

Apply today

If you’re ready to lead with purpose, strengthen programs, champion child safety, build lasting partnerships, and create measurable impact, we’d love to hear from you.

Qualified applicants are invited to send their resume and a cover letter highlighting their skills via email to Erin Graybiel, Executive Director at erin.graybiel@bigbrothersbigsisters.ca by Friday July 24, 2026 at 12pm.

Please refer to the position “Director of Services” in the email subject line.

While we appreciate all applications, only those selected for an interview will be contacted.

For more information about our life-changing mentoring programs, please visit our websites at

www.bbbsniagara.ca

Big Brothers Big Sisters of Niagara is a proud living wage employer and an equal opportunity organization. We welcome applications from individuals with diverse identities, lived experiences, and perspectives. If you require accommodation during the recruitment process, please let us know. We are committed to accessibility, inclusion, and creating a workplace where everyone can thrive

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