Bilingual Customer Support Specialist / Lead (Mandarin & English)
Positions Available: 2–3
Location: Remote (Canada)
Support Level: Tier 1 (with potential translation support and Lead duties)
Hours of Operation: TBA (flexibility required)
Position Overview
We are seeking highly skilled, bilingual professionals fluent in Mandarin and English to join our customer support team for an upcoming project launching in late August 2026. These roles require exceptional communication skills, strong customer‑service instincts, and the ability to support callers with patience, clarity, and professionalism.
Candidates must be comfortable in a call‑centre environment, able to de‑escalate challenging interactions, and consistently deliver a supportive, solutions‑focused experience.
Key Responsibilities
What You Bring
Additional Assets
Technical Requirements
Computer
USB headset
Smartphone for two‑factor authentication
Antivirus software with regular scans
Webcam for interviews, training, and meetings
VPN use is not permitted
Internet
These requirements ensure secure access, system compatibility, and high call quality.
Project Details
Remote (Mandarin & English) Bilingual Customer Support Specialist / Lead • Cote-Saint-Luc, Quebec
A leading tech-driven hospitality company is seeking a Customer Service Specialist to provide premium support as part of the Airbnb community.This full-time role requires expertise in hospitality, ... Show more
Boost your expertise at Altasciences as a Customer Service Representative.Engage with volunteers on clinical trials while providing excellent customer support in Montreal.This on-site role at Altas... Show more
A leading company in language technology is seeking an Application Support Specialist based in Greater Montreal.The role involves providing technical support, resolving issues, and collaborating wi... Show more
A top-tier employer in customer service is looking for candidates for a remote position based in Calgary, Alberta.The role involves handling customer inquiries via various communication channels an... Show more
A leading recruitment agency is hiring Bilingual Customer Service Professionals for a hybrid role in Laval, Quebec.You'll support US retirement plan participants and handle various customer service... Show more
Take on a fulfilling remote role as a Customer Support Representative specializing in bilingual communications.Apply your English and French skills to provide excellent service and support in a dyn... Show more
Step into the role of Senior Solutions Architect at People Corporation, where your bilingual skills will enhance financial service products.Leverage over 10 years of IT experience in a leading capa... Show more
Elevate your career as a Customer Support Specialist offering bilingual services from home.Employ your communication skills to assist customers and ensure their success.This role requires handling ... Show more
A leading technology support firm in Montreal is looking for a bilingual Technical Support Specialist to provide excellent service to users across various platforms.The role involves troubleshootin... Show more
A leading customer experience company is looking for candidates to handle customer inquiries and provide support via calls or internet communication.The ideal candidate is bilingual in English and ... Show more
Bilingual Customer Support Representative/Représentant.Bilingual Customer Support Representative/Représentant.Bilingual Customer Support Representative/Représentant.Bilingual Customer Support Repre... Show more
Join a fulfilling career as a Bilingual Customer Support Specialist.Work remotely, using your English and French fluency to provide outstanding assistance and build customer loyalty.This role requi... Show more
BET99 is Canada's Premiere Online Sportsbook and Casino.Launched in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base a... Show more
A customer service firm is seeking candidates in London, Ontario, for a role in customer service and technical support.The ideal candidate will handle customer inquiries via calls and online commun... Show more
Corpay is seeking a Product Support Specialist in Montreal to provide top-notch customer service and support for its applications in a hybrid environment.Ideal candidates will possess a high school... Show more
Chez AWS, we believe in thinking big and are looking for a bilingual Senior Solutions Architect to advise our Financial Services & Insurance customers on adopting AWS technology.The role focuses on... Show more
A leading customer service company in Peel Region, Mississauga is looking for customer service representatives to assist customers via phone or internet.The ideal candidate is fluent in English and... Show more
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to c... Show more
A leading online sportsbook in Canada is looking for a Customer Support Representative to manage inquiries via live chat and email.You will be responsible for ensuring customer satisfaction, addres... Show more
Do you enjoy solving technical problems, guiding users, and sharing your cybersecurity expertise?.Are you passionate about customer support and eager to make a real impact from the very first stage... Show more
