Bilingual Customer Support Specialist / Lead (Mandarin & English)
Positions Available: 2–3
Location: Remote (Canada)
Support Level: Tier 1 (with potential translation support and Lead duties)
Hours of Operation: TBA (flexibility required)
Position Overview
We are seeking highly skilled, bilingual professionals fluent in Mandarin and English to join our customer support team for an upcoming project launching in late August 2026. These roles require exceptional communication skills, strong customer‑service instincts, and the ability to support callers with patience, clarity, and professionalism.
Candidates must be comfortable in a call‑centre environment, able to de‑escalate challenging interactions, and consistently deliver a supportive, solutions‑focused experience.
Key Responsibilities
What You Bring
Additional Assets
Technical Requirements
Computer
USB headset
Smartphone for two‑factor authentication
Antivirus software with regular scans
Webcam for interviews, training, and meetings
VPN use is not permitted
Internet
These requirements ensure secure access, system compatibility, and high call quality.
Project Details
Remote (Mandarin & English) Bilingual Customer Support Specialist / Lead • Hamilton, Ontario
A healthcare services provider is seeking a Pharmacy Assistant / Customer Service Representative in Hamilton, Ontario.This full-time role requires collaboration with pharmacists and entails respons... Show more
A municipal government in Hamilton, Ontario, is seeking a Utility Billing Lead.The ideal candidate will provide technical guidance to Utility Billing Clerks, reconcile accounts, maintain utility ow... Show more
Embark on a rewarding career as a Technical Specialist in Bilingual Support at Phoenix Contact, specializing in Marking and Installation.This role emphasizes technical support and solution developm... Show more
Empower adults facing mental health challenges as a Behavioral Specialist I.Deliver person-centered interventions that promote recovery and resilience within a multidisciplinary team.Your role is c... Show more
Ready to tackle a fun and rewarding career? There are Walmart job openings in your area.Apply today and find the job that you have been looking for!. Show more
AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more
MCIS Language Solutions is seeking a Freelance Interpreter (English/Lao) to provide crucial interpretation services in healthcare, legal, and community settings.In this role, you will ensure effect... Show more
Elevate your career as a Customer Service Representative at Traffic Tech in Hamilton, ON, supporting global logistics operations.This role emphasizes excellent communication and the ability to mana... Show more
Facilitate English learning for missionaries at C.Canada, mixing education with real-world experience.This role focuses on language supervision, mentoring, and community interaction.WEC Canada invi... Show more
A staffing agency in Hamilton is looking for a Customer Service Representative to act as the first point of contact for all Parts and Service inquiries.Candidates should have 1-2+ years of experien... Show more
A national health services provider in Hamilton, Ontario seeks a Disability Management Services Coordinator.This individual will oversee administrative tasks, coordinate assessments, and ensure eff... Show more
A leading logistics firm in Hamilton, Ontario is seeking a Customer Service Representative to ensure successful coordination and execution of freight movement.The role involves creating vendor rela... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
Become a Customer Support Representative at Motion Industries, a role centered on customer order fulfillment and support.Efficiently manage calls while ensuring customer satisfaction and maintainin... Show more
A nonprofit organization in Hamilton is seeking a Team Leader to oversee individual programming while managing a supportive team environment.The ideal candidate will have a Developmental Social Wor... Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more
My husband and I are both business owners, and I also work full-time at the Cayuga office.Because our time with our children is so precious, we want to be fully present and focused on them when wer... Show more
Be a part of Indigo's mission as a Customer Experience Representative, dedicated to enhancing customer joy and satisfaction.Your role will create lasting impressions through engaging interactions a... Show more
Deliver exceptional face-to-face and virtual customer service as a Customer Service Representative.Manage accounts, process orders, and provide after-sales support in a collaborative environment.In... Show more
A health care recruitment agency is seeking a Bilingual Nurse Practitioner to join a primary care team in Hamilton.The role requires fluency in French and English and offers an excellent salary alo... Show more
